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VISUAL COMPOSER DOESN'T WORK - by yoxtheprof

This topic has 4 replies, 3 voices, and was last updated 9 years, 3 months ago ago by Robert Hall

  • Avatar: yoxtheprof
    yoxtheprof
    Participant
    August 10, 2015 at 00:02

    Visual composer just does not work anymore. I have downloaded the plugin from your site and reinstalled but problem persists.

    Please, contact administrator
    for this information.
    #79139 Copied
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    August 10, 2015 at 08:28

    Hello,

    Some plugin is causing the issue. Please disable all 3rd-party plugins and check VC editor after that.

    Regards,
    Eva Kemp.

    #79153 Copied
    Avatar: yoxtheprof
    yoxtheprof
    Participant
    August 10, 2015 at 16:44

    Thank you. Problem was with Essential Grid plugin. I have deactivated it. It however came with the theme so I hope deactivating won’t be a problem?

    Thank you.

    #79258 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 10, 2015 at 16:52

    Hello,

    You’re using old theme and plugins versions. Please update them.
    Don’t forget to make backup site before update.
    Here is video tutorial gow to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k
    The video tutorial is for Legenda theme, but the process is identical.

    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

    #79261 Copied
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