No pictures in categories - by julija - on WordPress WooCommerce support

This topic has 8 replies, 4 voices, and was last updated 9 years, 3 months ago ago by Jack Richardson

  • Avatar: julija
    julija
    Participant
    August 12, 2015 at 17:36

    Hi,

    have a huge problem – there are no pictures in categories. What could cause this?

    Site:

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 12, 2015 at 17:49

    Hello,

    Please try to disable third-party plugins, maybe one of them caused issue.

    If this doesn’t help you then try to update theme and plugins to the latest version.

    Regards,
    Robert Hall.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 12, 2015 at 17:51

    Hello,

    You’re using very old theme version and the latest version of Woocommerce plugin.
    Please update the theme as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: julija
    julija
    Participant
    August 12, 2015 at 22:12

    I updated theme and all plugins but have problem with pictures on product page -> http://i62.tinypic.com/sovlzb.png

    Site:

    Please, contact administrator
    for this information.
    Avatar: julija
    julija
    Participant
    August 12, 2015 at 23:02

    One more thing… I get this text ‘SET YOUR MAIN MENU IN APPEARANCE > MENUS’ below fixed menu -> http://i61.tinypic.com/9rtxyc.png How can I remove this? Main menu is already set..

    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 13, 2015 at 07:23

    Hello,

    As I see menu working fine now. See screenshot: http://prntscr.com/8423pg
    Also I turned on slider for gallery images in Theme Options->Single Product Page.

    Regards,
    Robert Hall.

    Avatar: julija
    julija
    Participant
    August 14, 2015 at 10:01

    Now the text (name) under the picture in category disappeared -> http://i57.tinypic.com/hsltav.png

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 14, 2015 at 10:16

    Hello,

    You need remove this code from custom.css file to get categories displayed:

    .products-page-cats {
      display: none;
    }

    Best regards,
    Jack Richardson.

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