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Error expand/close variation products - by DIEGO

This topic has 7 replies, 4 voices, and was last updated 9 years, 3 months ago ago by Eva Kemp

DIEGO

Participant

August 18, 2015 at 14:12

Hi
I can not expand /close or add variations in the characteristics of the products after updating my template. I can not see variations in products created before the upgrade.
I am using Chrome.

Please help

#80723 Copied Theme version: 2.2 WooCommerce version: 4.2.4

6 Answers

Stan Russell

Participant

August 18, 2015 at 14:17

Hello DIEGO,

please provide us with admin credentials for your site in private content and we will investigate this problem.

Regards,
Stan Russell.

#80725 Copied

Jack Richardson

Support staff

August 18, 2015 at 14:17

Hello,

Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#80726 Copied

DIEGO

Participant

August 18, 2015 at 14:41

My problem it only with Chrome, Explorer works well. ( both browsers updated with the latest version)

#80736 Copied

Eva Kemp

Support staff

August 18, 2015 at 16:33

Hello,

I’ve checked products page in Chrome and variations are selected successfully:
http://storage1.static.itmages.com/i/15/0818/h_1439911939_9016747_16391b54c8.png

Please clarify how we can replicate the issue and provide us with wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#80781 Copied

DIEGO

Participant

August 18, 2015 at 17:32

Hi

I mean in backend

#80808 Copied

Eva Kemp

Support staff

August 18, 2015 at 18:00

Hello,

Please provide us with FTP and WP Dashboard credentials in private content.

Regards,
Eva Kemp.

#80820 Copied
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