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NEW ISSUES WITH 2.4 UPDATE - by Jimbo - on WordPress WooCommerce support

This topic has 20 replies, 2 voices, and was last updated 9 years, 3 months ago ago by Eva Kemp

Jimbo

Participant

August 20, 2015 at 12:15

Hi,

I have recently updated to the latest wootheme update and I need to resolve the following issues, if you can list what I need to doso I can make the changes please.

1) The seperator line does not align on the categories list (please see imaage) also look on the website, link posted in private.

2) the search box on mobile devices is not aligned, the search button and search box are too big.

3) I have noticed since the update when on a mobile such as the iPhone that the webpage moves from left to right when sliding with your finger is this a zoom issue with ios?, the previous woothemes installs did not do this?

On the previous version the page was fixed i.e. you could not move the page?

Please, contact administrator
for this information.

#81238 Copied

19 Answers
Eva Kemp

Support staff

August 20, 2015 at 15:09
Hello,

1. Add this code in child style.css:
```
.sidebar .widget_product_categories {
    margin-top: 30px !important;
}
```
2. Use this code in child style.css:
```
@media (max-width: 480px) {.et-search-trigger.search-dropdown form {
  width: 350px !important;
}}
```
3. Could you please clarify with more details? How can we replicate the issue?

Regards,
Eva Kemp.
#81281 Copied
Jimbo

Participant

August 20, 2015 at 15:25

Thanks Eva,

with regards to step 3)

If you use my website on a mobile such as the iPhone you will see you can slide the page from left to right

thanks

#81292 Copied

Jimbo

Participant

August 20, 2015 at 15:37

Eva,

issue 1) solved … thanks!

issue 2) search box goes off the screen on the iPhone, if the search could remain centered so the customer can see it fully please.

#81298 Copied

Jimbo

Participant

August 20, 2015 at 16:32

More issues with upgrading to your latest theme! ….

Visual Composer element on page, text has dropped down lower than it was before?

the gap between the title and the text below is too big!

Please see picture below;

website in private content + admin

Please, contact administrator
for this information.

#81319 Copied
Eva Kemp

Support staff

August 20, 2015 at 17:11
Hello,

Use this css code to remove the gap:
```
.aio-icon-header + .aio-icon-description {
    margin-top: 0px !important;
}
.aio-icon-component * {
    margin-bottom: 2px !important;
}
```
Concerning the search form use this code instead of the previous one:
```
.et-search-trigger.search-dropdown form {
    width: 250px !important;
}
.et-search-trigger.search-dropdown form .form-group.form-button .btn-black {
    padding: 10px 10px !important;
    font-size: 10px !important;
}
.header-search .has-border .form-control {
    width: 170px;
}
```
Regards,
Eva Kemp.
#81332 Copied
Jimbo

Participant

August 20, 2015 at 17:33

Eva,

Re: search form works in portrait mode on iPhone but landscape search box is big and button is-aligned ?

The same applies to the iPad in portrait and landscape mode, mis-aligned.

Obviously the search box needs more media queries for the core files as standard.

Thanks

#81340 Copied

Eva Kemp

Support staff

August 20, 2015 at 18:00

Hello,

Sorry, but I don’t see display issues for search form in landscape resolution:
The same is for iPad.

Regards,
Eva Kemp.

#81343 Copied

Jimbo

Participant

August 20, 2015 at 18:34

Eva, firstly please remove the image with my logo, I have advised you about posting this up before but you continue to do it!

It does not display correctly as I have checked several times, you must be checking on a desktop Eva.

Still unresolved sorry to say, can someone else take a look?

#81354 Copied

Jimbo

Participant

August 20, 2015 at 18:43

So you call this displaying correctly Eva, you can not be using the iPad for the image you posted??

This image was taken using an iPad in landscape mode

#81358 Copied

Jimbo

Participant

August 20, 2015 at 18:46

I am going to remove the code you posted as it is not displaying on the desktop either?

Your code does not work Eva

#81359 Copied

Jimbo

Participant

August 20, 2015 at 18:53

You posted 2 codes, your 1st code then a second one which you did not add @media at the start.

It’s still not 100% but it is a good idea if you post the full correct code Eva

#81363 Copied

Jimbo

Participant

August 20, 2015 at 18:57

screen grab taken from my iPhone in portrait mode Eva

#81367 Copied

Jimbo

Participant

August 20, 2015 at 19:30

Still issues to resolve are the following

2) search form on devices (not responsive at all)

3) website not fixed moves from left to right on mobile devices (responsive issues)

* previous versions did not do this!

I am sorry to say, I can not see improvements in your update …. do I have to go back to an older versions for it to work correctly.

Not impressed at all with the on-going issues this theme gets

#81384 Copied

Jimbo

Participant

August 20, 2015 at 22:09

Restored my website back to an old theme version.

PLEASE REVISE YOUR THEME UPDATE TO FIX ISSUES AND LET ME KNOW WHEN IT IS SAFE TO USE!

Wasted majority of my evening messing about with this.

Website now works including search box, also issues of web pages not fixed to the screen resolution also resolved! … issue 3) for your information.

#81413 Copied

Eva Kemp

Support staff

August 21, 2015 at 10:46

Hello,

We’ve sent bugs list to our developers and we’ll notify you when the fixed version is released.

Sorry for inconveniences.

Regards,
Eva Kemp.

#81507 Copied

Jimbo

Participant

August 21, 2015 at 13:41

Ok thanks.

AS REQUESTED PLEASE REMOVE IMAGE SHOWING MY LOGO

#81556 Copied

Eva Kemp

Support staff

August 21, 2015 at 14:32

Hello,

The image has been removed.

Regards,
Eva Kemp.

#81585 Copied

Jimbo

Participant

August 26, 2015 at 10:53

Thanks.

When will the the next theme update be complete?

#82370 Copied

Eva Kemp

Support staff

August 27, 2015 at 10:40

Hello,

Our developers are working on it.
Unfortunately we can’t tell you the exact date for now.
When we’re informed we’ll notify you.

Please take our apologies.

Regards,
Eva Kemp.

#82689 Copied
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