My Account > My Orders Not Working - by LBYBrandComm

This topic has 5 replies, 4 voices, and was last updated 9 years, 2 months ago ago by Jack Richardson

  • Avatar: LBYBrandComm
    LBYBrandComm
    Participant
    September 1, 2015 at 17:01

    Hi,

    I have a problem, help me please.
    My account page isn’t working. My orders list isn’t working.

    Look image file;

    Good days!

    4 Answers
    Avatar: michaelcp23
    michaelcp23
    Participant
    September 1, 2015 at 18:37

    I have this exact same issue. If someone could reply how to fix this that would be greatly appreciated.

    Thank you!

    Michael

    Avatar: stan
    Stan Russell
    Participant
    September 2, 2015 at 08:19

    Hello LBYBrandComm,

    please provide us with admin credentials for your site in private content.

    Hello michaelcp23,

    we have checked your ‘My account page’ and it is displayed without any errors. Please specify what is the problem.

    Regards,
    Stan Russell.

    Avatar: LBYBrandComm
    LBYBrandComm
    Participant
    September 2, 2015 at 09:18

    Hi Stan,

    Informatin at the private content.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 2, 2015 at 11:49

    Hello,

    Please check the description of our theme update:
    http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050
    Pay attention to the files that were deleted:
    DELETED : woopress/woocommerce/order/order-details.php
    DELETED : woopress/woocommerce/myaccount/my-orders.php
    You must delete them from your theme folder too (in wp-content/themes/woopress/woocommerce directory). After that check your page.

    Best regards,
    Jack Richardson.

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