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Ultimate Addons for Visual Composer - by gurhan

This topic has 29 replies, 6 voices, and was last updated 9 years, 2 months ago ago by Robert Hall

gurhan

Participant

September 2, 2015 at 19:26

There is a problem with “Single Image” widget… after indicating the image, it doesn’t save it…

It also looks like there is a new version (3.13.4) and your latest version is 3.13.3…

anything related to the theme or the version???

#84111 Copied

28 Answers

Stan Russell

Participant

September 3, 2015 at 07:46

Hello gurhan,

would you kindly show us this problem on screenshot?

Regards,
Stan Russell.

#84216 Copied

gurhan

Participant

September 3, 2015 at 08:44

here you go Stan…

http://prntscr.com/8c1log

http://prntscr.com/8c1npm

please note, this site is on my computer, not on the server yet (in other words, I can’t give you access)

#84247 Copied

gurhan

Participant

September 3, 2015 at 09:55

I updated Ultimate Addons for Visual Composer to v 3.13.4, and Visual Composer to 4.7, and tried it on a server (not on my local computer…)

still the same… when you want to upload a single image, “save changes” button doesn’t work…

#84273 Copied

Eva Kemp

Support staff

September 3, 2015 at 10:59

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#84296 Copied

AAWebZA

Participant

September 8, 2015 at 15:49

Hi There

please help, it’s urgent

i just bought this theme today – Royal – Multi-Purpose WordPress Theme

everything installed ok, just one plugin wont work..

..i am trying to install “Ultimate addons for Visual Composer”

just getting the following error,

The plugin does not have a valid header.

Plugin install failed.

please help me,

thank you!

Please, contact administrator
for this information.

#85426 Copied Theme version: 2.1 WooCommerce version: 2.4.6

AAWebZA

Participant

September 8, 2015 at 17:14

demo content also not installing,.

it’s not looking anything like https://www.8theme.com/demo/royal/?page_id=15438&et_styles=0-1-1-5-0-1

#85445 Copied Theme version: 2.1 WooCommerce version: 2.4.6

Eva Kemp

Support staff

September 8, 2015 at 17:15

Hello @AAWebZA,

Please provide us with FTP credentials.

Regards,
Eva Kemp.

#85446 Copied

AAWebZA

Participant

September 8, 2015 at 18:44

here are the details

Please check, the demo content also not working 100%

Please, contact administrator
for this information.

#85488 Copied Theme version: 2.1 WooCommerce version: 2.4.6

AAWebZA

Participant

September 9, 2015 at 10:23

please can you give me an update, it’s like i said, uber urgent
and my client already requested a refund due to this…. please get back to me

the details

Please, contact administrator
for this information.

#85600 Copied Theme version: 2.1 WooCommerce version: 2.4.6

Eva Kemp

Support staff

September 9, 2015 at 10:36

Hello @AAWebZA,

Please try to install demo templates now.

Regards,
Eva Kemp.

#85603 Copied

AAWebZA

Participant

September 9, 2015 at 10:50

i tried again, still not loading demo content and , now the site is all messed up
there are now , double scroll bars on the left,. and the logo is gone..

#85608 Copied Theme version: 2.1 WooCommerce version: 2.4.6

Eva Kemp

Support staff

September 9, 2015 at 12:31

Hello @AAWebZA,

Please give us access to wp-admin panel.

Regards,
Eva Kemp.

#85623 Copied

AAWebZA

Participant

September 9, 2015 at 12:52

It’s in every Private content message i sent,. please see below in Private Content

thank you,

D

Please, contact administrator
for this information.

#85632 Copied

Eva Kemp

Support staff

September 9, 2015 at 13:28

Hello @AAWebZA,

The issue has been fixed.
Please check your site now.

Regards,
Eva Kemp.

#85642 Copied

AAWebZA

Participant

September 9, 2015 at 13:43

i will look and get back to you , just want to go over it

thanks

#85655 Copied

Eva Kemp

Support staff

September 9, 2015 at 13:56

Hello @AAWebZA,

Ok, let us know if further assistance is needed.

Regards,
Eva Kemp.

#85663 Copied

AAWebZA

Participant

September 9, 2015 at 15:01

Hi Eva

the theme seems to be working with the demo content loaded,

please advise as to what the problem was,. just for the future ..
I will probably have know what to fix if i ever have to install it again

will there be an update on this theme soon?

thanks so much!

Derek,

#85692 Copied

Eva Kemp

Support staff

September 9, 2015 at 15:07

Hello @AAWebZA,

We edited import.php file in wp-content/themes/royal/framework directory and resaved slider settings after clicking “SlideShow-Auto” option in Revolution Slider settings.

Regards,
Eva Kemp.

#85695 Copied

gurhan

Participant

September 9, 2015 at 15:14

ok… now that i received all this (irrelevant) conversation on my thread, can we please get back to my question????

or shall i open up another thread????

#85701 Copied

Jack Richardson

Support staff

September 9, 2015 at 15:19

Hello @gurhan,

You were asked to provide login details:

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

So please provide us with them.

Best regards,
Jack Richardson.

#85702 Copied

AAWebZA

Participant

September 9, 2015 at 16:42

here you go, i never saw your request , apologies if i missed it..

below in private contnet

thanks

Please, contact administrator
for this information.

#85727 Copied

Eva Kemp

Support staff

September 9, 2015 at 18:34

Hello @AAWebZA,

That reply wasn’t addressed to you, but to @gurhan client.

@AAWebZA, was your issue resolved with the theme?

Regards,
Eva Kemp.

#85747 Copied

AAWebZA

Participant

September 10, 2015 at 11:00

Dear Eva

thanks yes, the theme is fine,

the demo content did not install 100% like the demo on the site, bu i
managed to get it working and looking like it should with the theme
options,

thanks for this,.

how do i update my theme with the changes,. i mean my downloaded zip
file for archiving purposes ?

or will there be a theme update on envato?

thanks

#85906 Copied

Jack Richardson

Support staff

September 10, 2015 at 11:54

Hello @AAWebZA,

You can watch in our video tutorial how to update theme correctly :

(it’s for Legenda theme but the process is the same).

Best regards,
Jack Richardson.

#85917 Copied

gurhan

Participant

September 10, 2015 at 12:02

I don’t need to be notified on this thread anymore…

#85921 Copied

Eva Kemp

Support staff

September 10, 2015 at 12:24

Hello @gurhan,

You can uncheck “Notify” option in this topic:
http://storage7.static.itmages.com/i/15/0910/h_1441884199_9533656_3df4209855.png

Regards,
Eva Kemp.

#85924 Copied

AAWebZA

Participant

September 10, 2015 at 14:58

yes! thanks!

#85963 Copied Theme version: 2.1 WooCommerce version: 2.4.6

Robert Hall

Support staff

September 10, 2015 at 15:24

Hello,

You’re welcome!

Regards,
Robert Hall.

#85966 Copied
Tagged: customization, page builder, plugin, ultimate addons, visual composer, woocommerce, wordpress themes
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