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Email issue - by Howie - on WordPress WooCommerce support

This topic has 11 replies, 2 voices, and was last updated 10 years, 4 months ago ago by Eva Kemp

Howie

Participant

July 1, 2014 at 19:28

On our site under the our team. It wont email out the proper way without the “Mailto:” and then it shows it on the site. Is this a glitch?
Thanks

#8479 Copied

10 Answers

Eva Kemp

Support staff

July 1, 2014 at 19:33

Hello,

Please provide us with the link where the contact form is set and the credentials to wp-admin panel and FTP as well.
You can provide all these details in Private Content.

Regards,
Eva Kemp.

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Howie

Participant

July 1, 2014 at 20:14

http://strancom.fatcow.com/who-we-are#team – link

Please, contact administrator
for this information.

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Eva Kemp

Support staff

July 1, 2014 at 21:54

Unfortunately we are unable to access the site getting an error “Internal Server Error”.
Please contact your hosting provider regarding this issue.

Regards,
Eva Kemp.

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Howie

Participant

July 1, 2014 at 22:13

yes they said your theme is breaking our site now.. what did you guys do?

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Howie

Participant

July 1, 2014 at 22:17

The error is in line 1496 with the email issues. The developer commented it out from fatcow. PLEASE fix.

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Eva Kemp

Support staff

July 2, 2014 at 08:17

Hello,

Please provide us with FTP credentials.
Thank you.

Regards,
Eva Kemp.

#8514 Copied

Howie

Participant

July 2, 2014 at 16:33

the site is now live. please be careful in there. Thank you

Please, contact administrator
for this information.

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Eva Kemp

Support staff

July 2, 2014 at 16:46

I’ve edited the file shortcodes.php (line 1496) in the directory wp-content/themes/legenda/framework. Now email links are working fine. Please check from your side.

Regards,
Eva Kemp.

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Howie

Participant

July 2, 2014 at 20:06

ok thank you.

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Eva Kemp

Support staff

July 2, 2014 at 20:07

You’re welcome.

Regards,
Eva Kemp.

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