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Error on "My account"-page - by kaspera

This topic has 5 replies, 3 voices, and was last updated 9 years, 2 months ago ago by Jack Richardson

kaspera

Participant

September 11, 2015 at 14:32

Hi,

I get a fatal error on the “My account”-page. “Fatal error: Call to a member function populate() on boolean in /var/www/dengyldneloeve.dk/public_html/wp-content/themes/royal/woocommerce/myaccount/my-orders.php on line 44”

How do I fix this?

Screenshot

#86268 Copied Theme version: 1.8 WooCommerce version: 2.4.6

4 Answers

Eva Kemp

Support staff

September 11, 2015 at 15:11

Hello,

Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

#86289 Copied

kaspera

Participant

September 13, 2015 at 17:00

Hi,

That fixed that bug, but created another. When I try to go to the sub-menu in my “Mega menu”, that menu disappears when moving the mouse over it.

P.s. even though I followed the guide an saved theme options, when updating the theme, it still overwrote some of the options in there.

Please, contact administrator
for this information.

#86456 Copied

kaspera

Participant

September 13, 2015 at 17:01

Btw – I think it is the revolution slider that makes the problem – I’ve tried updating that one as well.

#86457 Copied

Jack Richardson

Support staff

September 14, 2015 at 13:28

Hello,

Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#86636 Copied
Tagged: error, my account, seo friendly, themes, woocommerce, wordpress
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