Cannot see images on product category pages

This topic has 8 replies, 3 voices, and was last updated 10 years, 4 months ago ago by Robert Hall

  • Avatar: carl
    carl
    Participant
    July 2, 2014 at 20:53

    I am adding the images onto the category pages but the theme is not showing these. What could be not working?

    http://le-citydeluxe.com/product-category/accessories/

    Thanks

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    July 2, 2014 at 21:31

    Hello,

    The login credentials provided are incorrect. We’re unable to log in to admin panel. Please check them.

    Regards,
    Eva Kemp.

    Avatar: carl
    carl
    Participant
    July 2, 2014 at 21:40

    Hi Eva,
    Thanks for the prompt response. Please see the revised credentials.
    Thank you again!
    Carl

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    July 3, 2014 at 06:34

    Hello,

    To do this, navigate to WooCommerse -> Setting -> Products -> Shop Page Display and select show subcategories and click save change. After then on page http://le-citydeluxe.com/shop/ you will see changes.

    Regards,
    Robert Hall

    Avatar: carl
    carl
    Participant
    July 3, 2014 at 07:09

    Thanks Robert. Yes I get that. The issue is that my category page -with the option activated as you instructed- is not showing the category banner. I am attaching my site vs your sample.

    https://dl.dropboxusercontent.com/u/8139146/Screen%20Shot%202014-07-03%20at%202.05.34%20AM.png
    https://dl.dropboxusercontent.com/u/8139146/Screen%20Shot%202014-07-03%20at%202.05.50%20AM.png

    Many thanks,
    Carl

    Avatar: Robert Hall
    Robert Hall
    Support staff
    July 3, 2014 at 07:29

    Yes, this is possible.
    Navigare to Products->Categories and edit them.
    Look at screenshot, please.
    1) http://prntscr.com/3ywscs
    2) http://prntscr.com/3ywsre

    Regards,
    Robert Hall

    Avatar: carl
    carl
    Participant
    July 3, 2014 at 08:21

    Hi Robert,
    I see that the theme splits the thumbnail and the actual image. thanks for the guidance. This issue is now solved. All the best,
    Carl

    Avatar: Robert Hall
    Robert Hall
    Support staff
    July 3, 2014 at 08:31

    You’re welcome!
    If you have any questions please feel free to contact us.

    Regards,
    Robert Hall

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The issue related to '‘Cannot see images on product category pages’' has been successfully resolved, and the topic is now closed for further responses

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