Twitter (continued) - by plush - on WordPress WooCommerce support

This topic has 7 replies, 4 voices, and was last updated 9 years, 3 months ago ago by Eva Kemp

  • Avatar: plush
    plush
    Participant
    September 15, 2015 at 17:32

    Hi,

    Spoke to soon on this issue, these two instgram/twitter widgets are so faulty! So I deleted the wp super cache, and noticed the twitter now working after. Installed w3 total cache, and noticed both instagram and twitter not working on homepage.

    6 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 18, 2015 at 08:23

    Hello,

    Sorry, but we can’t guarantee full compatibility of the additional plugins with our theme.

    Regards,
    Robert Hall.

    Avatar: plush
    plush
    Participant
    September 18, 2015 at 19:20

    By plugin you mean the cache plugin? Because this issue happened before installing that plugin, I can deactivate the cache plugins and the twitter widget will still not function properly, the twitter widget came with your theme I didn’t add it as a plugin?

    Avatar: plush
    plush
    Participant
    September 19, 2015 at 04:58

    I decided to add a plugin called instagram feed to replace the one preinstalled with the theme as the preinstalled instagram feed would function at its own convenience. And the twitter feed I’ve just decided to remove all together for not working on my homepage.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 19, 2015 at 08:12

    Hello,

    So, has your issue been resolved?

    Best regards,
    Jack Richardson.

    Avatar: plush
    plush
    Participant
    September 19, 2015 at 08:24

    Hello,

    Unfortunately the issue didn’t get resolved as I decided to not use the twitter and insta feeds. Please try to find a solution for someone wanting to use these two things that came with the theme in the future updates for full compatibility. Thank you.

    Avatar: Eva
    Eva Kemp
    Support staff
    September 19, 2015 at 10:20

    Hello,

    Thank you for notification.
    We’ve taken this into our account and will try to resolve it in future updates.

    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

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