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Visual Composer: Uncaught TypeError: Cannot read property 'getRelatedTab'

This topic has 4 replies, 3 voices, and was last updated 9 years, 2 months ago ago by Jack Richardson

  • Avatar: asanjuan
    asanjuan
    Participant
    September 23, 2015 at 16:45

    Hello.

    I’m having problems with the Visual Composer version bundled with Woopress. When I’m editing a product I can’t change tabs under “Product data” from the first tab “General”. When I click in any tab the javascript console shows this error:

    vc-tabs.js:295: Uncaught TypeError: Cannot read property ‘getRelatedTab’ of undefined

    If I disable WPBakery Visual Composer plugin, it works, but with the last plugin version you provide on your download page, Version 4.7.1.1, it doesn’t work.

    How can we resolve this problem? Thanks!

    #88883 Copied Theme version: 2.4 WooCommerce version: 2.4.7
    3 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 23, 2015 at 17:09

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    #88887 Copied
    Avatar: asanjuan
    asanjuan
    Participant
    September 23, 2015 at 18:08

    Ok. Here they are.

    Please, contact administrator
    for this information.
    #88894 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 24, 2015 at 09:37

    Hello,

    The reason is you are using outdated element, it is deprecated since version 4.6 of Visual Composer plugin. You need re-add Tabs element in VC editor.

    Best regards,
    Jack Richardson.

    #88999 Copied
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