Product information hidden on the shop page

This topic has 10 replies, 3 voices, and was last updated 9 years, 2 months ago ago by Jack Richardson

  • Avatar: ClementBachelard
    ClementBachelard
    Participant
    September 23, 2015 at 18:36

    Hello,

    I have a problem with my shop page. The informations of my products are missing or hidden. The “Add to cart” button, Price, Category etc. I only could see the picture of the product and a grey block on hover it.

    Do you have a solution please ?

    Thank You,
    Regards

    Clément Bachelard

    9 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 23, 2015 at 20:55

    Hello,

    Navigate to Dashboard->Theme Options->Shop->Just Catalog->select Off.

    Regards,
    Robert Hall.

    Avatar: ClementBachelard
    ClementBachelard
    Participant
    September 24, 2015 at 10:20

    Hello,

    Thanks for your support but it didn’t solve the problem. If it can help you, I can’t put any sidebar or footer to my shop page. The shop page seems to be not linked with my theme…

    regards,
    Clément Bachelard

    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 24, 2015 at 10:26

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: ClementBachelard
    ClementBachelard
    Participant
    September 24, 2015 at 10:33

    Please find below our private content.

    Thanks.

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 24, 2015 at 11:09

    Hello,

    Did you made some changes in original theme files?
    Please provide us with FTP credentials in Private Content and make backup of the site then we’ll try to reupload theme for you.

    Regards,
    Robert Hall.

    Avatar: ClementBachelard
    ClementBachelard
    Participant
    September 24, 2015 at 11:44

    Hello,

    I don’t think I made some changes in original theme files.
    I put my FTP id below to check.

    Thanks

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 24, 2015 at 15:08

    Hello,

    I’ve enabled Wishlist in YIT Plugins > Wishlist and Shop page is working fine now.
    Please clear browser cache and check.
    If you want to disable wishlist you need deactivate the plugin in Plugins section of WP Dashboard.

    Best regards,
    Jack Richardson.

    Avatar: ClementBachelard
    ClementBachelard
    Participant
    September 24, 2015 at 15:18

    Thank you so much ! It works perfectly now.

    Best regards,
    Clément Bachelard

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 25, 2015 at 10:03

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

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The issue related to '‘Product information hidden on the shop page’' has been successfully resolved, and the topic is now closed for further responses

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