Revolution slider - by queenb123 - on WordPress WooCommerce support

This topic has 12 replies, 2 voices, and was last updated 9 years, 2 months ago ago by Jack Richardson

  • Avatar: queenb123
    queenb123
    Participant
    September 24, 2015 at 23:46

    Hi i had to create a new site since the other was corrupted.

    I cant seem to import slide into rev slider, its saying zip archive not enabled?

    can you help with this please?

    Please, contact administrator
    for this information.
    11 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 25, 2015 at 10:17

    Hello,

    This issue is related to your server configuration. You need ask your hosting provider to enable ZipArchive extension.

    Best regards,
    Jack Richardson.

    Avatar: queenb123
    queenb123
    Participant
    September 26, 2015 at 10:35

    ok thanks

    I have to recreate the slide as apparently my hosting says:

    (please see private content)

    I have no idea and dunno if you can still help this?

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 28, 2015 at 11:30

    Hello,

    Please provide us with WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: queenb123
    queenb123
    Participant
    September 28, 2015 at 20:19

    I have provided the credentials, please keep it private as the first site was corrupted cause one of you guys added corrupted files.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 29, 2015 at 11:13

    Hello,

    The credentials are incorrect. Please check them.

    Best regards,
    Jack Richardson.

    Avatar: queenb123
    queenb123
    Participant
    September 29, 2015 at 22:11

    I have checked the credentials myself and they work please see private content.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 30, 2015 at 11:24

    Hello,

    I’ve imported default Woopress slider in Revolution Slider section. Please check it.

    Best regards,
    Jack Richardson.

    Avatar: queenb123
    queenb123
    Participant
    September 30, 2015 at 11:28

    Thats but can you do something about the slider arrows, it seems to be corrupted

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 30, 2015 at 12:03

    Hello,

    The issue has been fixed.
    Please check.

    Best regards,
    Jack Richardson.

    Avatar: queenb123
    queenb123
    Participant
    September 30, 2015 at 12:08

    Thank you.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 30, 2015 at 13:04

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

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The issue related to '‘Revolution slider’' has been successfully resolved, and the topic is now closed for further responses

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