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Can not find ESS grid json file - by aphiwatng

This topic has 13 replies, 3 voices, and was last updated 9 years, 2 months ago ago by Jack Richardson

aphiwatng

Participant

September 25, 2015 at 07:15

Hello,

I do follow installation guide until essential grid part.

but I can not find ess grid json in xmlfiles/handtools

can you send this file to me?

Thanks

Please, contact administrator
for this information.

#89147 Copied Theme version: 2.4 WooCommerce version: 2.4.7

12 Answers

Robert Hall

Support staff

September 25, 2015 at 07:38

Hello,

I’ve sent you ess_grid.json file to email address. Please check it.

Regards,
Robert Hall.

#89163 Copied

aphiwatng

Participant

September 25, 2015 at 07:55

OK, Thank you

One more problem. Slider not show.

Can you help me to fix this problem?

I don’t sure I do something wrong.

Thank you.

#89168 Copied

Robert Hall

Support staff

September 25, 2015 at 08:21

Hello,

Your credentials aren’t correct. Please check them and provide us again.

Regards,
Robert Hall.

#89177 Copied

aphiwatng

Participant

September 25, 2015 at 08:43

Sorry, please see in private content

Please, contact administrator
for this information.

#89190 Copied Theme version: 2.4 WooCommerce version: 2.4.7

aphiwatng

Participant

September 25, 2015 at 08:48

I would like to set up the theme like handtools demo https://www.8theme.com/demo/woopress/handtools/

I try to import follow in installation guide but Slider and Sample product don’t show.

Please fix it for me.

Thank you.

#89196 Copied

Robert Hall

Support staff

September 25, 2015 at 09:00

Hello,

I’ve imported full demo content. Please check your site now.

Regards,
Robert Hall.

#89201 Copied

aphiwatng

Participant

September 25, 2015 at 09:18

Hello,

Thank you for your help.

But have a little problem on contact page.

I can not click menu on contact us.

please check it for me.

Thank you.

#89207 Copied

Robert Hall

Support staff

September 25, 2015 at 09:45

Hello,

Please update Visual Composer plugin to the latest version and check this issue.

You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

#89212 Copied

aphiwatng

Participant

September 25, 2015 at 09:51

Hello,

Please check Visual Composer plugin at https://www.8theme.com/download-plugins/

Visual Composer v 4.7.1.1 0 bytes

I can not download, it empty.

Thanks

#89214 Copied

Robert Hall

Support staff

September 25, 2015 at 10:14

Hello,

I’ve sent you the Visual Composer plugin to email address. Please check.

Regards,
Robert Hall.

#89229 Copied

aphiwatng

Participant

September 25, 2015 at 10:25

Okay, All problem was fixed.

Thank you for your help.

#89241 Copied

Jack Richardson

Support staff

September 28, 2015 at 10:49

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#89582 Copied
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