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Video - by Jens - on WordPress WooCommerce support

This topic has 9 replies, 4 voices, and was last updated 9 years, 3 months ago ago by Jack Richardson

Jens

Participant

September 25, 2015 at 12:10

Hi, on this page: http://bling.getajour.dk/direktoerportraetstorytelling/
I’ve embedded (standard WordPress) a self-hosted mp4 video but there’s only a black box but in the edit mode it plays?
Until later.
Jens

#89266 Copied

8 Answers

Robert Hall

Support staff

September 25, 2015 at 12:29

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

#89268 Copied

Jens

Participant

September 25, 2015 at 12:39

there u go.

Please, contact administrator
for this information.

#89271 Copied

Jens

Participant

September 25, 2015 at 12:50

Maybe in connection with the formatting and display of content we also see that our bullits and links are not displayed at the front end either: http://screencast.com/t/B379C0aj (front page, second container).

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Jack Richardson

Support staff

September 28, 2015 at 07:12
Hello,

Our theme doesn’t have shortcode [video] that you’re using. Please check here:
https://www.8theme.com/classico-theme-documentation/ (paragraph 4.3. Classico Shortcodes).
You should use Visual Composer elements to insert the video.

To get list styling add this code in Global Custom CSS:
```
.content .wpb_text_column ul li {
    list-style: inherit !important;
}
```
As I see link is active:
http://storage8.static.itmages.com/i/15/0928/h_1443420747_8808699_02fdb4e66f.png

Please check it.

Best regards,
Jack Richardson.
#89477 Copied
Jens

Participant

September 28, 2015 at 07:47

Hi, I thought that shortcodes from WordPress core were permissable. Though, it’s working now with the element Video banner (self-hosted video).
Formatting with bullits works also now.

Thanks for your help.
Jens

#89488 Copied

Stan Russell

Participant

September 28, 2015 at 13:39

Hello Jens,

is your problem solved now?

Regards,
Stan Russell.

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Jens

Participant

September 28, 2015 at 22:55

Hello Stan, yes, the world is spinning 😉 Thanks for following up.
Regards
Jens

#90020 Copied

Jack Richardson

Support staff

September 29, 2015 at 07:32

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#90036 Copied
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