My Website Theme is Broken Woopress WordPress HELP Please

This topic has 6 replies, 2 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

  • Avatar: vmckenna1@aol.com
    vmckenna1@aol.com
    Participant
    October 2, 2015 at 08:59

    My website http://www.thechefshop.net is not working the the woopress wordpress theme. I have not done anything to the site and only noticed yesterday that the site was down and not showing up online.
    It is working when I switch themes so there must be something wrong with the Woopress Theme I purchased
    Can you please help me?
    Thank you
    Kind regards
    Vincent Mc Kenna

    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    October 2, 2015 at 10:22

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: vmckenna1@aol.com
    vmckenna1@aol.com
    Participant
    October 2, 2015 at 18:58

    Thanks Eva
    I have enclosed the information you wanted in Private section

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 2, 2015 at 19:10

    Hello,

    You’re using very old theme version which is not compatible with the new Woocommerce plugin version.

    Please update the theme to the latest version 2.5.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: vmckenna1@aol.com
    vmckenna1@aol.com
    Participant
    October 3, 2015 at 16:39

    Hi
    I have now got the updated theme installed but would like to know how to make the text in the header bar on each page appear? The text is appearing black and cannot be read on the black header bar. Can you please tell me how to fix this please?
    http://www.thechefshop.net

    Thank you

    Avatar: Eva
    Eva Kemp
    Support staff
    October 5, 2015 at 11:48

    Hello,

    Please add this code in Theme Options > Custom CSS > Global Custom CSS:

    .page-heading .title, .page-heading a, .page-heading .delimeter {
        color: white;
    }

    Regards,
    Eva Kemp.

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