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Orders Appearing as Cancelled - by Beach

This topic has 2 replies, 2 voices, and was last updated 9 years, 2 months ago ago by Robert Hall

  • Avatar: fullfatlabs
    Beach
    Participant
    October 6, 2015 at 08:58

    Hi there,

    When a user is making an order, it is appearing as ‘Cancelled’ in the admin area even though the order was wanted. This is happening for all orders and has only happened recently. Could you let me know why this could be? No settings have been changed.

    We want all orders to then be set as processing like before.

    Any questions, please let me know.

    Please, contact administrator
    for this information.
    #91627 Copied Theme version: 2.2 WooCommerce version: 2.19
    1 Answer
    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 6, 2015 at 09:37

    Hello,

    Try to disable third-party plugins one by one and check issue.

    If issue persists then provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    #91655 Copied

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