Revolutions Slider doesn't work - by masangga

This topic has 14 replies, 5 voices, and was last updated 9 years, 1 months ago ago by Jack Richardson

  • Avatar: masangga
    masangga
    Participant
    October 7, 2015 at 14:24

    Hi,

    I have an issue regarding demo installation, first I have installed the demo data, but later I find that it shows some issues;
    Failed to import Media “3”
    Failed to import Media “16”
    Failed to import Media “112”
    Failed to import Media “102”
    Failed to import Media “84”
    Failed to import Media “92”
    Failed to import Media “62”
    Failed to import Media “128”
    Failed to import Media “146”
    Failed to import Media “22”
    Failed to import Media “02”
    Failed to import Media “07”
    Failed to import Media “12”
    Failed to import Media “042”
    Failed to import Media “04”

    and then I followed the instruction that mentioned in ID Store Documentation section “Home page”, the result I got that it doesn’t show any slider in frontpage, even though I imported the idstore-revolution-slider-import as well..

    How to solve this?

    and here’s the website that I’m working on http://emmahijab.com

    Thx for ur kind response

    Cheer!

    13 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    October 7, 2015 at 15:04

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: kemical
    kemical
    Participant
    October 9, 2015 at 16:19

    Hi,
    Hello,
    I installed the theme Legenda with the demo version “Restaurant”, but the revolution slider does’t work in homepage
    can you help me?
    Thanks
    Alberto

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 9, 2015 at 16:49

    Hello @kemical,

    Please go to Revolution Slider > open the slider settings and click “SlideShow-Auto”, then save the settings.

    Regards,
    Eva Kemp.

    Avatar: kemical
    kemical
    Participant
    October 9, 2015 at 17:10

    Hi Eva,
    Sorry but i didn’t understand please attach me a screenshoot
    i didn’t find “SlideShow-Auto” in the slider settings

    Thanks
    Alberto

    Avatar: Eva
    Eva Kemp
    Support staff
    October 9, 2015 at 17:35

    Hello,

    Please look here:
    http://pasteboard.co/2PyViTNi.png

    Regards,
    Eva Kemp.

    Avatar: kemical
    kemical
    Participant
    October 9, 2015 at 17:39

    ooh yes! Thank you very much! Now it work

    Alberto

    Avatar: Eva
    Eva Kemp
    Support staff
    October 9, 2015 at 18:20

    Hello @kemical,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: execuspa
    Michael
    Participant
    October 11, 2015 at 01:28

    We did a fresh install of your theme today and loaded the base content only.

    The Revolution Slider doesn’t work. It’s not showing up at all on the demo “Home” page.

    I’ve seen a few issues with this and your support responded with the message below. (which doesn’t work). CLicking on “slide-show” doesn’t work, you can’t select it it says “Preset Loading” but doesn’t seem to stay selected. After clicking save, still nothing.

    Please go to Revolution Slider > open the slider settings and click “SlideShow-Auto”, then save the settings. Regards, Eva Kemp.

    Please help.

    Avatar: Eva
    Eva Kemp
    Support staff
    October 11, 2015 at 18:08

    Hello @Michael,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: execuspa
    Michael
    Participant
    October 13, 2015 at 16:08

    Looks like the demo contact that imported for the home page had the slider code in the visual composer but wasn’t selected in the right sidebar. That fixed the issue.

    Thanks for your reply.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 13, 2015 at 17:27

    Hello @Michael,

    Is your issue resolved?

    Best regards,
    Jack Richardson.

    Avatar: masangga
    masangga
    Participant
    October 17, 2015 at 21:57

    Hi @eva

    sorry for late response

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 19, 2015 at 07:37

    Hello @masangga,

    I’ve uploaded images manually and fixed slider issue.
    Please check your site now.

    Best regards,
    Jack Richardson.

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