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Visual Composer Error - by Musicchica - on WordPress WooCommerce support

This topic has 9 replies, 4 voices, and was last updated 9 years, 1 months ago ago by Stan Russell

Musicchica

Participant

October 13, 2015 at 13:05

Hi, I have updated Visual Composer to the latest download. Some elements work fine, but I keep getting the attached error message when I try to use the product element.

Please, contact administrator
for this information.

#93583 Copied Theme version: v2.5 WooCommerce version: 2.4.7

8 Answers

Robert Hall

Support staff

October 13, 2015 at 13:23

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#93590 Copied

Musicchica

Participant

October 13, 2015 at 13:32

Attached Thank you

Please, contact administrator
for this information.

#93591 Copied

Robert Hall

Support staff

October 13, 2015 at 14:59

Hello,

I’ve just created Test page and added there Test product via Product element. Please check it.

Regards,
Robert Hall.

#93633 Copied

Musicchica

Participant

October 13, 2015 at 15:53

Hi, It is working, but only after you save the page as a draft. So when I first add the product category element, it gives me the error but if I continue and save the page, the error goes away when I reopen the element.

#93653 Copied

Musicchica

Participant

October 13, 2015 at 15:54

If you look at the page CLOTHING that I am using, you can see it happen when you add “Product Category” element

#93654 Copied

Eva Kemp

Support staff

October 14, 2015 at 14:15

Hello,

Did you change wp-admin panel credentials?
We can’t log in now.
Please send the correct details.

Regards,
Eva Kemp.

#93866 Copied

Musicchica

Participant

October 14, 2015 at 21:50

HI Eva, thank you. I actually ended up changing themes because I am in a time crunch. I do like the WooPress theme and will use if for another project when I have more time to explore. Thanks for the quick response to my questions.

#93995 Copied

Stan Russell

Participant

October 15, 2015 at 08:33

Hello Musicchica,

we wish you good luck with your project! Have a nice day!

Regards,
Stan Russell.

#94051 Copied
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