Testimonials not looking like deom - by Tim

This topic has 6 replies, 2 voices, and was last updated 10 years, 5 months ago ago by Eva Kemp

  • Avatar: gpexpert
    Tim
    Participant
    July 10, 2014 at 16:16

    Hi,

    I added a testimonial section to my homepage but it doesn’t look like the demo(link below), the formatting is not as nice, and even though I Set the Interval to 5000 it is not moving.

    https://www.dropbox.com/s/w17dwddncehaoe6/testimonials.png

    Thanks for your assistance.

    Tim

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    July 10, 2014 at 16:48

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: gpexpert
    Tim
    Participant
    July 10, 2014 at 17:04

    sure

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    July 10, 2014 at 18:18

    Hello,

    As I see you have very old Visual Composer version. Please update it and check if it fixes the issue. To update the plugin you need download the theme archive at https://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906 where we’ve recently included the updated versions of plugins VC and Revolution Slider. After you unzip the archive you’ll find the plugins in legenda/framework/plugins directory. Upload the new version via FTP and remove the old one.

    Regards,
    Eva Kemp.

    Avatar: gpexpert
    Tim
    Participant
    July 12, 2014 at 14:21

    I updated to what I think is the latest version (4.2.3) but there doesn’t seem to be any change in the testimonial formatting. Is this how it’s supposed to look?

    Tim

    Avatar: Eva
    Eva Kemp
    Support staff
    July 13, 2014 at 11:49

    Hello,

    We recommend you to create a ticket at https://support.8theme.com/ regarding this issue and our specialists will look into it more deeply.
    Please include your login details to FTP and admin panel in the ticket.
    Thank you.

    Regards,
    Eva Kemp.

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