This topic has 18 replies, 4 voices, and was last updated 10 years, 4 months ago ago by
Dear all,
I am writing in regards to few issues with your theme and would like to ask for your assistance:
– on mobile version – when accessed from mobile devices, there is a link where you can enable and disable the mobile version at the bottom of the page. When the mobile version is disabled and this initial state, the cart is not visible which makes the user unable to checkout. The mobile version ENABLED/DISABLED option is at the bottom of the page and is confusing for the user, making the interface unfriendly. It would be possible that the user to be transferred automatically to the mobile version?
– card payment – if the card payment is not successful you will receive 2 options: try again or make another payment. When you access the MAKE ANOTHER PAYMENT link, the user is directed to the page showing the receipt and giving the payment options. On my customer website, the card payment options are not displayed on the website background and MAKE PAYMENT button is not visible. I tested this issue with another theme and is showing fine.
Hello,
1. To display cart on mobile devices you need add this code into custom.css file:
@media (max-width: 979px) {.top-bar .shopping-cart-link {
display: block;
}}Here you can watch how to create custom.css.
2. I’ve checked Checkout page and card payment is being showed correctly:
After clicking “Place Order” button I’ve been redirected to this page:
Regards,
Eva Kemp.
Hello,
Have you watched the video tutorial how to use custom.css file? I’ve provided you with the link in the previous post: http://www.youtube.com/watch?v=Qok2zRedRMY&list=PLMqMSqDgPNmD4uhGI1IBhr1iaEy81TMff&feature=share&index=1
You didn’t rename default.custom.css file in the theme folder.
I’ve renamed it to custom.css and now Cart is visible. Please check and clear browser cache before.
Seems woocommerce template form-pay.php in the wp-content/themes/legenda/woocommerce/checkout folder hadn’t been updated with woocommerce plugin. So I’ve replaced the old file with the new version from the directory wp-content/plugins/woocommerce/templates/checkout and now the button is working:
Regards,
Eva Kemp.
Hi Robert,
Thank you for your swift reply.
This issue happens after the card payment is successful. If you choose to access the MAKE ANOTHER PAYMENT link, the user is directed to the page showing the receipt and giving the payment options.
On this page the card options are shown in different background.
Hello,
As we can see everything is fine with the page. See picture below:
Please try to clear your browser cache!
Regards,
Jack Richardson
Hi Jack,
Sorry to be a pain. Can I ask you on what browser did you perform the testing?
On the Internet Explorer the card option is on the theme backgroung, seen as per your image.
On Google Chrome is the card option is seen as before, on the white background:
The issue related to '‘Issues with mobile version and card payment’' has been successfully resolved, and the topic is now closed for further responses
