WooPress "Coffee" Theme: Visual Composer module "Products" display error

This topic has 9 replies, 3 voices, and was last updated 9 years, 1 months ago ago by Jack Richardson

  • Avatar: ITStartsWithCoffee
    ITStartsWithCoffee
    Participant
    October 26, 2015 at 13:27

    Hello,

    I’m building a webshop using the WooPress theme and the Coffee template. When I add the Visual Composer module “Products” I can choose different display types such as Slider, Slider full width, Raster and List. The sliders work fine, but when I choose raster or list it doesn’t seem to work. I want the raster with 4 columns, but rather then showing those columns all the products get stacked underneath each other. They also don’t show the images and for some of the products it’ll display the “Add to cart” button and with others the “Read more” button.. It seems to be broken.

    Hope you guys can help!

    Thanks,
    – Mark

    8 Answers
    Avatar: ITStartsWithCoffee
    ITStartsWithCoffee
    Participant
    October 26, 2015 at 13:29

    Edit: WooCommerce version is 2.4.7

    Avatar: Eva
    Eva Kemp
    Support staff
    October 26, 2015 at 14:32

    Hello,

    Please provide us with FTP and wp-admin panel credentials in private content.
    Have you made any changes in the theme files?

    Regards,
    Eva Kemp.

    Avatar: ITStartsWithCoffee
    ITStartsWithCoffee
    Participant
    October 26, 2015 at 17:20

    Reply

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 26, 2015 at 20:12

    Hello,

    As I see you’re using old versions of plugins Visual Composer, Ultimate Addons for Visual Composer, Revolution Slider. Please update them https://www.8theme.com/download-plugins/ .
    After that check products.

    Regards,
    Eva Kemp.

    Avatar: ITStartsWithCoffee
    ITStartsWithCoffee
    Participant
    October 28, 2015 at 08:26

    Hello Eva,

    We’ve updated all the plugins, but nothing has changed.

    Regards,
    Mark

    Avatar: Eva
    Eva Kemp
    Support staff
    October 28, 2015 at 10:09

    Hello,

    The problem persists only with your child theme.
    Activate Woopress parent theme and you’ll see correct products display.
    You need check modifications you’ve made in child theme directory.

    Regards,
    Eva Kemp.

    Avatar: ITStartsWithCoffee
    ITStartsWithCoffee
    Participant
    October 28, 2015 at 14:03

    Hi Evan,

    Thank you, it’s working now. I’ve downloaded and installed the child theme from this website and that also seems to work.

    Thanks for helping!

    Regards,
    Mark

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 28, 2015 at 16:53

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

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The issue related to '‘WooPress "Coffee" Theme: Visual Composer module "Products" display error’' has been successfully resolved, and the topic is now closed for further responses

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