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Issue with Plugin: Ultimate Addon for VC / Installation

This topic has 7 replies, 2 voices, and was last updated 9 years ago ago by Robert Hall

mike777

Participant

October 26, 2015 at 16:54

Hi each time when i install this requested plugin , i get on backend only white screen and cant access the page, i need to delete the plugin via FTP than the site runns again,.. Thank you in advance for any help

regards
Mike

Please, contact administrator
for this information.

#96094 Copied Theme version: latest WooCommerce version: latest

6 Answers

Robert Hall

Support staff

October 26, 2015 at 17:24

Hello,

Please provide us with FTP credentials in Private Content.

Regards,
Robert Hall.

#96102 Copied

mike777

Participant

October 26, 2015 at 18:03

Hi.. thx for fast reply, pls find attached ftp

Please, contact administrator
for this information.

#96115 Copied

Robert Hall

Support staff

October 26, 2015 at 18:25

As I see you get error 500. You need to contact your hosting provider support regarding this issue as it’s related to server configuration.

Regards,
Robert Hall.

#96122 Copied

mike777

Participant

October 26, 2015 at 19:01

frontend is working fine. but soon as installing this plugin backen is no more there. . is there any special need for this plugin?,.. i have installed several wp themes and sites on this server without any issue.

#96130 Copied

mike777

Participant

October 26, 2015 at 19:16

OK.. found the solution

Edit your wp-config.php :

define(‘WP_MEMORY_LIMIT’, ‘256M’);
define(‘WP_MAX_MEMORY_LIMIT’, ‘256M’);

adding this to an .htaccess file:

php_value memory_limit 256M
php_value max_execution_time 300

abd VOLLA.. works like CHARME! 😉

#96132 Copied

Robert Hall

Support staff

October 26, 2015 at 19:25

Hello,

You’re welcome!

Regards,
Robert Hall.

#96133 Copied
Tagged: installation, issue, plugin, ultimate addon, woocommerce, wordpress
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Issue with Plugin: Ultimate Addon for VC / Installation

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