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Woopress theme option error - by careenyen

This topic has 4 replies, 3 voices, and was last updated 9 years, 1 months ago ago by Jack Richardson

  • Avatar: careenyen
    careenyen
    Participant
    October 30, 2015 at 11:20

    Hi, I have purchased the woopress theme two days ago. I can’t install using theme upload directly from wordpress, so i have used ftp to upload the themes.

    After installed and activeted the theme, I am having error updating the setting for the theme, everytime after making a change to the theme, i will be routed to an error page 404 when i save the changes.

    Please guide me how to go through.

    Please, contact administrator
    for this information.
    #96969 Copied
    3 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 30, 2015 at 11:22

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    #96970 Copied
    Avatar: careenyen
    careenyen
    Participant
    October 31, 2015 at 03:38

    hi sir,i have provide you the wp-admin.

    Please, contact administrator
    for this information.
    #97095 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 31, 2015 at 10:49

    Hello,

    We need FTP credentials (FTP host, FTP username, FTP password) too.

    Also you need install all required plugins that is shown in the dashboard.

    Best regards,
    Jack Richardson.

    #97116 Copied
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