Homepage not working - by gfarquhar - on WordPress WooCommerce support

This topic has 8 replies, 4 voices, and was last updated 9 years ago ago by Eva Kemp

  • Avatar: gfarquhar
    gfarquhar
    Participant
    November 4, 2015 at 15:14

    My homepage is showing completely blank except for the logo and menu bar even though when I go to edit it it shows all the components that are normally there. Not sure how to go about fixing the fact that they are not showing.

    Thanks!

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: stan
    Stan Russell
    Participant
    November 4, 2015 at 16:28

    Hello gfarquhar,

    please provide us with admin credentials for your site in private content. We will check this issue.

    Regards,
    Stan Russell.

    Avatar: gfarquhar
    gfarquhar
    Participant
    November 4, 2015 at 16:31

    Admin credentials below

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    November 4, 2015 at 18:26

    Hello,

    Also please provide us with FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: gfarquhar
    gfarquhar
    Participant
    November 4, 2015 at 19:25

    FTP Credentials

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    November 4, 2015 at 19:52

    Hello,

    I’ve removed the file vc_row.php in wp-content/themes/woopress/vc_templates directory (it’s deleted in Woopress 2.5 version).
    Clear browser cache and check home page now.

    Regards,
    Eva Kemp.

    Avatar: gfarquhar
    gfarquhar
    Participant
    November 5, 2015 at 20:33

    Thank you!!!

    Avatar: Eva
    Eva Kemp
    Support staff
    November 5, 2015 at 20:37

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

  • Viewing 8 results - 1 through 8 (of 8 total)

The issue related to '‘Homepage not working’' has been successfully resolved, and the topic is now closed for further responses

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