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Updating Assistance - by - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 10 years, 4 months ago ago by Eva Kemp

Inactive

July 14, 2014 at 20:43

Hello,

I’m having issues installing the new update, I get an error every time I attempt to install it. Can you install it for me please? Attached is my FTP credentials. Thank you very much.

Please, contact administrator
for this information.

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3 Answers

Eva Kemp

Support staff

July 15, 2014 at 11:04

Hello,

Please provide us with wp-admin panel credentials as well and upload the new theme archive to some folder (for example, “themes”) via FTP.
Also please specify what error you are getting when updating the theme.
Thank you.

Regards,
Eva Kemp.

#9835 Copied

Inactive

July 15, 2014 at 18:56

Error:
Warning: require_once(/home/content/99/12041699/html/wp-content/themes/legenda/framework/init.php) [function.require-once]: failed to open stream: No such file or directory in /home/content/99/12041699/html/wp-content/themes/legenda/functions.php on line 3

Fatal error: require_once() [function.require]: Failed opening required ‘/home/content/99/12041699/html/wp-content/themes/legenda/framework/init.php’ (include_path=’.:/usr/local/php5_3/lib/php’) in /home/content/99/12041699/html/wp-content/themes/legenda/functions.php on line 3

Credentials below, thank you very much!

Please, contact administrator
for this information.

#9888 Copied

Eva Kemp

Support staff

July 15, 2014 at 20:14

As I see you’ve already updated the theme to 2.2 version. I’ve checked your site and found no errors.
Could you please specify where you’re getting it?
Thank you.

Regards,
Eva Kemp.

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