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Поменять тему с английского на русский язык

This topic has 42 replies, 3 voices, and was last updated 3 years, 9 months ago ago by Olga Barlow

Rose Tyler

Support staff

March 7, 2021 at 07:59

Hello,

Yes, you can.

Regards

#278096 Copied

Anna

Participant

March 7, 2021 at 09:13

У меня не получается сохранить изменения в Built-in Email Builder, когда я вношу изменения.
Я нажимаю “обновить”, но изменения не сохраняются.
Что я делаю не так?

https://dropmefiles.com/UoD4E

#278109 Copied

Rose Tyler

Support staff

March 7, 2021 at 13:21

Have you clicked on Ok here – https://prnt.sc/10f8vm7 ?
Provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

#278139 Copied

Anna

Participant

March 7, 2021 at 16:28

да, нажимаю ОК.
Доступ в админку вы имеете в виду?

Please contact administrator
for this information.

#278165 Copied

Rose Tyler

Support staff

March 7, 2021 at 16:50

Yes, thanks for the wp-admin access. We need FTP access also. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#278166 Copied

Anna

Participant

March 7, 2021 at 17:18

ftp

Please contact administrator
for this information.

#278170 Copied

Rose Tyler

Support staff

March 7, 2021 at 17:20

Thanks. Our technicians will be able to take a closer look after the weekend. Please be patient and do not change access.

Regards

#278172 Copied

Anna

Participant

March 7, 2021 at 17:28

ok

#278174 Copied

Anna

Participant

March 8, 2021 at 07:01

доступ в админку обновился. Обратите внимание. Вот этот:

Please contact administrator
for this information.

#278199 Copied

Rose Tyler

Support staff

March 9, 2021 at 08:39

Hello,

We’ve checked and it seems to works fine now – https://gyazo.com/e49179b7c3ff0fc75294b88a346c0ee3
Could you, please, record a video of the problem?

Regards

#278343 Copied

Anna

Participant

March 9, 2021 at 18:02

Спасибо!
Я разобралась и теперь у меня тоже работает!
Дело в том, что надо открывать в новом окне тот шаблон, который редактируешь.
А я переключалась внутри окна на вкладке Elements – поэтому не могла сохранить.
https://dropmefiles.com/22bhq

#278478 Copied

Olga Barlow

Support staff

March 9, 2021 at 18:14

Hello,

You are welcome!
Glad to hear that you sorted it out.

Regards

#278481 Copied
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