【ISSUE】Conflict with plugin and woocommerence page is blurry

This topic has 2 replies, 2 voices, and was last updated 4 months, 1 weeks ago ago by Rose Tyler

  • Avatar: Tiger
    Tiger
    Participant
    August 11, 2024 at 10:29

    Hello

    Hope this ticket finds you well.

    Problem 1: Shop page is very blurry. These problems have appeared many times, Default xsotre theme is the same problem.

    Problem 2: Xsotre theme has conflict with the plugin of Funnelkit builder.
    checkout page will appear two more text(payment and shipping)
    I’ve asked the plugin of funnel kit. they said I need to talk with the theme support. Could you help me to fix it.

    Tiger

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 11, 2024 at 10:58

    Hello Tiger,

    Thank you for reaching out to us.

    1/ Product Images settings come from the WooCommerce plugin, not from the theme. Please read these articles – https://woocommerce.com/document/fixing-blurry-product-images/ https://www.8theme.com/documentation/xstore/woocommerce/product-images/

    2/ Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins, and we can not provide support for such plugins or custom 3rd-party code.

    Please check your checkout page now. We’ve disabled Advanced Layout via Theme Options > WooCommerce > Cart/Checkout Layout.

    We hope this information is helpful.

    Best Regards,
    8Theme’s Team

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