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#1 FAQ section not showing up on public #2 Adjust review section for mobile phone page view.

This topic has 6 replies, 2 voices, and was last updated 11 months, 3 weeks ago ago by Rose Tyler

  • Avatar: JamesG
    JamesG
    Participant
    March 5, 2024 at 02:42

    #1 FAQ section not showing up on public.

    I have created a FAQ section as attached on editor, however it doesn’t show up on the public website. It only shows the Spinning Wait Cursor as attached eternally.

    #2 Adjust review section for mobile phone page view.

    I have created a review section as attached on editor and show perfectly well on PC public website, but on mobile phone view, it is not organize as attached.
    How can I adjust the mobile phone view as well??

    Thank you for your support in advance,

    Files is visible for topic creator and
    support staff only.
    #385619 Copied Theme version: 5.2.8
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2024 at 08:32

    Hello, JamesG,

    Thank you for reaching out to us with your concerns.

    We regret to inform you that we are currently unable to access your website https://prnt.sc/Gwat-EUzlXCa. In order to provide you with the necessary assistance, we kindly request that you provide us with the ability to log in so that we may review your settings.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Best Regards,
    8Theme’s Team

    #385634 Copied
    Avatar: JamesG
    JamesG
    Participant
    March 5, 2024 at 08:34

    Sorry I have changed my security settings.
    Kindly check please.
    Best regards,

    #385635 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2024 at 08:42

    Hello, JamesG,

    We appreciate your prompt response.

    1/ You need to update the theme https://prnt.sc/dAMDsAq6U1of https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

    Please clear cache and check FAQ now – https://prnt.sc/kIzkfRynCpyQ

    2/ https://prnt.sc/-FTYgVPHPz_M

    Best Regards,
    8Theme’s Team

    #385637 Copied
    Avatar: JamesG
    JamesG
    Participant
    March 5, 2024 at 09:20

    Thank you very much for your support!!
    Confirmed!

    #385645 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2024 at 09:29

    Hello, JamesG,

    You’re welcome!

    Best Regards,
    8Theme’s Team

    #385646 Copied

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The issue related to '‘#1 FAQ section not showing up on public #2 Adjust review section for mobile phone page view.’' has been successfully resolved, and the topic is now closed for further responses

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