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! - by Dittemila - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 8 years, 7 months ago ago by Eva Kemp

Dittemila

Participant

May 21, 2016 at 10:13

For stan russel.
I can’t delete the instagram pictures in my footer. everything written will display all over the place!
please try to delete it and see what happens. I only want my black separator line and the written content in my footer, but when I try to delete the instagram pics, all written content in my footer is all over the place.
thank you

Please, contact administrator
for this information.

#126747 Copied

7 Answers

Eva Kemp

Support staff

May 21, 2016 at 11:01

Hello,

You need delete the block via Visual Composer editor. As I see it’s not working now because you’re using very old VC version that is not compatible with the latest WordPress version.
So update the plugin via FTP. Download it here https://www.8theme.com/download-plugins/ .
Also update the theme.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.

Don’t forget to create back up of your files and database before starting update process!

Regards,
Eva Kemp.

#126750 Copied

Dittemila

Participant

May 24, 2016 at 09:46

I don’t know how to do that and visual composer is not working on my site.

#126970 Copied

Jack Richardson

Support staff

May 24, 2016 at 11:28

Hello,

May we update the plugin for you?
Please provide FTP credentials.

Thank you.
Best regards,
Jack Richardson.

#126988 Copied

Dittemila

Participant

May 25, 2016 at 10:35

Yes Please. And if you can, please remove the instagram in footer. When I do it, all my written content is displaying all over the footer.
thank you.

Please, contact administrator
for this information.

#127112 Copied Theme version: kegenda

Jack Richardson

Support staff

May 25, 2016 at 12:45

Hello,

I’ve updated VC plugin and edited footer static block.
Clear browser cache and check footer now.

Best regards,
Jack Richardson.

#127134 Copied

Dittemila

Participant

May 26, 2016 at 08:10

Thank you so much.

#127271 Copied

Eva Kemp

Support staff

May 26, 2016 at 08:24

Hello,

You’re welcome.

Regards,
Eva Kemp.

#127273 Copied
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