2 problems with royal theme ( loading and tynimce editor )

This topic has 4 replies, 3 voices, and was last updated 9 years, 11 months ago ago by Eva Kemp

  • Avatar: margescualexandru
    margescualexandru
    Participant
    December 2, 2014 at 06:39

    Hello guys,

    i have 2 problems with royal theme

    1st. My website is very slow loading on mobile and tablets, why ? I don’t use large pictures and i don’t see why it takes a life for loading the content

    2nd. In visual composer if i want to add a text block it doesn’t work, tinymce doesn’t work anymore, why ?

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    December 2, 2014 at 08:19

    Hello,

    1) Try with to load website with default theme. Also try to deactive plugin one by one and check.
    2) Navigate to Settings->Visual Composer-> and select all Content Types.

    Regards,
    Robert Hall.

    Avatar: margescualexandru
    margescualexandru
    Participant
    December 2, 2014 at 09:02

    1) what about slow loading essential grid ?

    Avatar: Eva
    Eva Kemp
    Support staff
    December 2, 2014 at 13:10

    Hello,

    Have you tried deactivating 3rd-party plugins and checking default WordPress theme?
    Does the issue persists there too?

    Thank you.
    Regards,
    Eva Kemp.

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