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3 plugin's will not update - by arendse8488

This topic has 4 replies, 3 voices, and was last updated 7 years, 9 months ago ago by Rose Tyler

  • Avatar: arendse8488
    arendse8488
    Participant
    January 30, 2017 at 08:52

    Hello,

    I just bought the classico theme and on installation i tried to update the following plugins:
    – Master Slider Pro
    2.29.0 to 3.1.1
    – Screets Live Chat
    2.2.3 to 2.2.5
    – WPBakery Visual Composer
    4.12 to 5.0.1

    But when i update them i get the message that they cannot be updated

    Kind regards,

    Ben

    #153411 Copied Theme version: 1.7.1 WooCommerce version: 2.6.13
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    January 30, 2017 at 16:39

    Hello,

    To update the plugins you need download new versions here https://www.8theme.com/download-plugins/ , extract the archives and upload the extracted folders to wp-content/plugins directory via FTP. While uploading, confirm to overwrite the existing files.

    Regards,
    Eva Kemp.

    #153482 Copied
    Avatar: arendse8488
    arendse8488
    Participant
    January 30, 2017 at 20:55

    Hi Eva,

    Thanks i got it 🙂

    Regards,

    Ben

    #153507 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 31, 2017 at 08:09

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    #153515 Copied
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