Return to previous page

3 problems on our website using XSTORE probably after update

This topic has 8 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Rose Tyler

  • Avatar: EduardMihai
    EduardMihai
    Participant
    February 17, 2023 at 12:49

    Hello,

    We updated theme and i think here it`s more problems.

    Check on our website these:

    1. Product Added Notification Type: alert advanced (don`t work, we disable all plugins and stiil the problem);

    2. If you try to add products and after open right slider cart didn`t show up products added, the products show only on cart page but not on slider from right.

    Thanks!

    Check private content area please.

    Thanks!

    Please, contact administrator
    for this information.
    #347300 Copied Theme version: 9.0.4 WooCommerce version: 7.4.0
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 17, 2023 at 13:56

    Hello, EduardMihai,

    Try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/, clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for problems.

    Kind Regards,
    8theme team

    #347311 Copied
    Avatar: EduardMihai
    EduardMihai
    Participant
    February 17, 2023 at 14:32

    Like i said, we tried this option and dont work, all plugin disabled and same problem, can you acces the website and try to resolve? I really cant find the solution.

    #347318 Copied
    Avatar: EduardMihai
    EduardMihai
    Participant
    February 17, 2023 at 14:34

    We really need to resolve this fast.

    #347319 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 17, 2023 at 14:55

    Hello, EduardMihai,

    Did you make changes in the theme files?
    If the problem is independent of plugins, please disabled all 3rd party plugins and provide us with FTP access, we will check the situation more deeply.
    To provide FTP access, please contact your hosting provider for assistance.

    Kind Regards,
    8theme team

    #347323 Copied
    Avatar: EduardMihai
    EduardMihai
    Participant
    February 17, 2023 at 15:06

    No, we don`t made any changes at theme files.

    Please take a look.

    Thanks!

    Please contact administrator
    for this information.
    #347325 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 17, 2023 at 16:53

    Hello, EduardMihai,

    We’ve activated this option https://prnt.sc/ouyajmET4-9H in settings of WooCommerce and the Ajax add to cart works now. Please check.

    Kind Regards,
    8theme team

    #347344 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2023 at 10:41

    Hello, EduardMihai,

    As we can see you’ve changed wp-admin access.
    If you need any other assistance, let us know, and provide temporary wp-admin access also.

    Kind Regards,
    8theme team

    #347435 Copied

  • Tagged: , , , ,

  • Viewing 8 results - 1 through 8 (of 8 total)

The issue related to '‘3 problems on our website using XSTORE probably after update’' has been successfully resolved, and the topic is now closed for further responses

8theme customization service

Helpful Topics

Useful links WooCommerce & WordPress

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Cosmetics Store – WooCommerce Theme
lazy-placeholder
Beauty – WooCommerce Theme
lazy-placeholder
Online Courses – WordPress WooCommerce Theme
lazy-placeholder
Typography – WordPress WooCommerce Theme
lazy-placeholder
Grocery Market – Multivendor WP WooCommerce Theme
lazy-placeholder
Application – WooCommerce Theme
lazy-placeholder
Restaurant – WordPress Theme
lazy-placeholder
Poster – WooCommerce Theme
lazy-placeholder
Agricultural Store – WordPress WooCommerce Theme
lazy-placeholder
Luxury Jewelry Store – WordPress WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.