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360 plugin fail to install. But others plugin installed with no problem.

This topic has 9 replies, 3 voices, and was last updated 2 years, 11 months ago ago by Rose Tyler

Louis

Participant

January 20, 2022 at 14:10

https://paste.pics/FPP9E

I’m going to install it manualy via cpanel.

#314819 Copied Theme version: 8.0.12 WooCommerce version: 6.1.0

8 Answers

Louis

Participant

January 20, 2022 at 14:53

the plugin smart product viewer dont works. Could you take a look?

Please contact administrator
for this information.

#314821 Copied

Olga Barlow

Support staff

January 20, 2022 at 15:34

Hello,

If something went wrong during plugin installation from the XStore Dashboard (because of server permissions or something) you can download the latest version of plugin here https://www.8theme.com/downloads and upload that using WP Dashboard https://prnt.sc/26gc28w
You installed the out of date version of plugin. I updated that to the latest one.
Check now.

Regards

#314831 Copied

Louis

Participant

January 20, 2022 at 16:09

I installed the one with the archives. But, may be my archives was out of date.

I’ll do this now, add it va your downloads page. thank you.

As English is not my native language, I sometimes express myself poorly. Sorry.

In a previous request, I had asked if it was possible to finally tell me which license is with which website. This in order to put this in my records. I believe I have several free licenses at the moment. I believe that you have the official data since I sent you some indications.

Thanks again!!

#314834 Copied

Olga Barlow

Support staff

January 21, 2022 at 12:56

Hello,

We cleared the licenses that you mentioned to clear and left the sites that you mentioned for the licenses that you mentioned. So, you can use cleared licenses for the new projects.

Regards

#314871 Copied

Louis

Participant

January 21, 2022 at 13:26

Yes, understand. Could you just copy, once again, all licences here on private area? I’ll keep your information on my record.

Thanks a lot!

#314881 Copied

Olga Barlow

Support staff

January 21, 2022 at 17:54

Hello,

In private.

Regards

Please contact administrator
for this information.

#314924 Copied

Louis

Participant

January 21, 2022 at 20:00

Private 😉

Please contact administrator
for this information.

#314958 Copied

Rose Tyler

Support staff

January 22, 2022 at 08:47

Hello,

Yes.

Regards

#314971 Copied
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