3G Layout Problem - by Huggan - on WordPress WooCommerce support

This topic has 5 replies, 2 voices, and was last updated 10 years, 5 months ago ago by Eva Kemp

  • Avatar: Huggan
    Huggan
    Participant
    June 17, 2014 at 17:24

    This is a bit of a strange one.

    The website loads fine on Mobile devices when it’s using Wifi. However when the device is using 3G the responsive functionality fails to load properly.

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    June 17, 2014 at 20:38

    Hello,

    Sorry, but this issue isn’t related to our theme.
    There might be something wrong with your Internet connection.

    Regards,
    Eva Kemp.

    Avatar: Huggan
    Huggan
    Participant
    June 17, 2014 at 20:58

    Hmm well I’ve tested other themes and they load perfectly fine. Plus it happens on more than just my mobile connection.

    Is this not the same/a similar problem? https://www.8theme.com/topic/mobile-site-3g/

    Avatar: Huggan
    Huggan
    Participant
    June 17, 2014 at 21:25

    I found the solution! It’s not a theme specific problem as such, more just the way the jquery is served. As far as I can tell if it’s hosted externally (CDN/Google etc) it’s fine.

    A simple addition to the .htaccess file fixed it for me.

    # ----------------------------------------------------------------------
    # Prevent mobile network providers from modifying your site
    # ----------------------------------------------------------------------
    
    # The following header prevents modification of your code over 3G on some
    # European providers.
    # This is the official 'bypass' suggested by O2 in the UK.
    
    <IfModule mod_headers.c>
    Header set Cache-Control "no-transform"
    </IfModule>

    More Information: http://www.webdesignerforum.co.uk/topic/65364-javascript-problems-on-3g/

    Avatar: Eva
    Eva Kemp
    Support staff
    June 18, 2014 at 10:11

    Hello,

    We’re glad you’ve fixed the issue.
    If you have any questions feel free to contact us.

    Regards,
    Eva Kemp.

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