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3rd Party Plugin Updates are not being published to ThemeForest?

This topic has 4 replies, 2 voices, and was last updated 5 years, 6 months ago ago by Olga Barlow

Matt

Participant

April 23, 2019 at 16:47

We use the “Envato Toolkit” to ensure our theme and plugins stay up to date however your “xStore” theme seems to ignore updating the 3rd party plugins & demo data on the ThemeForest server?

I see a plugin “Massive Addons for WPBakery page builder” became updated to v2.4.5.2. Though it’s not updated on the ThemeForest or Downloads link https://www.8theme.com/downloads/ ?

In the past updates were only made in the Downloads Link. Updating only on the Downloads link doesn’t help us stay up to date with the Envato Toolkit.

We would truly appreciate you revising your ThemeForest file upon all changes to the theme & plugins related so we can continue to stay up to date as the current method we have to simply review your downloads page daily and then manually take action if and when it becomes available.

#212883 Copied Theme version: 5.2 WooCommerce version: 3.6.1

3 Answers

Olga Barlow

Support staff

April 23, 2019 at 17:58

Hello,

MA plugin update was just released http://prntscr.com/nfvf9n
We update plugins on our Downloads page during few hours after official announce of the plugin update.

Regards

#212887 Copied

Matt

Participant

April 23, 2019 at 18:24

I appreciate you updating it on the “Downloads” page though you don’t update it on Envato ThemeForest which ends up making our “Updates” within the Dashboard never able to complete the task unless we physically go to your downloads site to check it.

This request was not only to obtain the latest version but a request that you update your Envato/Themeforest version as well as it’s frustrating to have to keep checking your Downloads page and update manually each time an update appears.

#212892 Copied

Olga Barlow

Support staff

April 23, 2019 at 18:57

Hello,

Sorry but we don’t update plugin version on ThemeForest because we are not plugin developers. MA plugin is bundled plugin and is included according to Envato rules https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
If you check the updates in Dashboard you also get the notification for the MA plugin http://prntscr.com/nfw8yl
To update it via Dashboard you can disable plugin, remove it and then go to Appearance > Install plugins and install it again and you’ll get the updated version.
Bundled plugins do not support auto update at this moment if you don’t have individual plugin license.

Regards

#212894 Copied
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