4 bugs on Xstore theme. - by yotams - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 6 years, 10 months ago ago by Laranz

  • Avatar: yotams
    yotams
    Participant
    February 2, 2018 at 21:45

    Hi,
    I am having some issues using the Xstore theme:
    1) Just in desktops, the number icons don’t appear on the cart and wishlist icons, even though in mobile devices they are in place.
    2) ‎The quantity field is not working properly on single products (see screenshot).
    3) ‎The quick view doesn’t work on the shop page, the icon is there but nothing happens when you click on it.
    4) ‎The filter by price widget is not working properly (see screenshot), In the customizer we see it properly (and there aren’t any caching problems).

    Thanks,
    Yotam

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 5, 2018 at 11:26

    Hello,

    ‎Do you use CDN? CDN minification causes such issue as a rule because Chrome browser blocks minification CDN script, at the same time it works in Safari, for example http://prntscr.com/iabkpo . Try to disable CDN minification and check if it helps. If yes, then contact CDN support to fix this problem.

    Regards

    Avatar: yotams
    yotams
    Participant
    February 18, 2018 at 14:35

    Hi,
    I have turned CDN minification off, and it still not working. I have turned off any plugin that might cause the issues (and the caching solutions) and still, not working. I have tested it on multiple computers and from different browsers (including Chrome, Firefox and Edge) and the problems were there in all browsers except for Internet Explorer (surprisingly…). I don’t have access to a Mac computer so I cannot test it from Safari.

    Thanks,
    Yotam

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 19, 2018 at 10:38

    Hello,

    Minification was not disabled http://prntscr.com/igquea
    Check the topic with the same problem https://www.8theme.com/topic/price-change-when-selecting-values-in-variable-attributes-dropdown-select/#post-167643
    As you can see http://prntscr.com/igr1eu
    So, contact CDN support to solve this.

    Regards

    Avatar: yotams
    yotams
    Participant
    February 20, 2018 at 06:19

    Hi,
    Thank you for the help, it’s working now. The problem wasn’t the minification, it was a beta feature of Cloudflare called “Rocket Loader” that was turned on by mistake.

    Thanks again,
    Yotam

    Avatar: laranz
    Laranz
    Participant
    February 20, 2018 at 06:29

    Hi Yotam,

    Glad we helped. 🙂

    Let us know If you have any other questions. Please feel free to contact us again in the future regarding any other issues.

    If you’re happy with our service, don’t forget to rate us in themeforest.

    Thanks,
    laranz.

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