Return to previous page

4 bugs on Xstore theme. - by yotams - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 7 years ago ago by Laranz

yotams

Participant

February 2, 2018 at 21:45

Hi,
I am having some issues using the Xstore theme:
1) Just in desktops, the number icons don’t appear on the cart and wishlist icons, even though in mobile devices they are in place.
2) ‎The quantity field is not working properly on single products (see screenshot).
3) ‎The quick view doesn’t work on the shop page, the icon is there but nothing happens when you click on it.
4) ‎The filter by price widget is not working properly (see screenshot), In the customizer we see it properly (and there aren’t any caching problems).

Thanks,
Yotam

Please, contact administrator
for this information.

#183810 Copied

5 Answers

Olga Barlow

Participant

February 5, 2018 at 11:26

Hello,

‎Do you use CDN? CDN minification causes such issue as a rule because Chrome browser blocks minification CDN script, at the same time it works in Safari, for example http://prntscr.com/iabkpo . Try to disable CDN minification and check if it helps. If yes, then contact CDN support to fix this problem.

Regards

#183942 Copied

yotams

Participant

February 18, 2018 at 14:35

Hi,
I have turned CDN minification off, and it still not working. I have turned off any plugin that might cause the issues (and the caching solutions) and still, not working. I have tested it on multiple computers and from different browsers (including Chrome, Firefox and Edge) and the problems were there in all browsers except for Internet Explorer (surprisingly…). I don’t have access to a Mac computer so I cannot test it from Safari.

Thanks,
Yotam

#185393 Copied

Olga Barlow

Participant

February 19, 2018 at 10:38

Hello,

Minification was not disabled http://prntscr.com/igquea
Check the topic with the same problem https://www.8theme.com/topic/price-change-when-selecting-values-in-variable-attributes-dropdown-select/#post-167643
As you can see http://prntscr.com/igr1eu
So, contact CDN support to solve this.

Regards

#185455 Copied

yotams

Participant

February 20, 2018 at 06:19

Hi,
Thank you for the help, it’s working now. The problem wasn’t the minification, it was a beta feature of Cloudflare called “Rocket Loader” that was turned on by mistake.

Thanks again,
Yotam

#185576 Copied

Laranz

Participant

February 20, 2018 at 06:29

Hi Yotam,

Glad we helped. 🙂

Let us know If you have any other questions. Please feel free to contact us again in the future regarding any other issues.

If you’re happy with our service, don’t forget to rate us in themeforest.

Thanks,
laranz.

#185578 Copied
Tagged: bugs, theme, woocommerce, wordpress, xstore
Viewing 6 results - 1 through 6 (of 6 total)