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404 Error When Editing/Updating WooCommerce Products

This topic has 4 replies, 2 voices, and was last updated 1 weeks, 4 days ago ago by Alex Carter

  • Avatar: khurram virk
    khurram virk
    Participant
    March 24, 2025 at 13:26

    Dear Sir,

    Good day to you!

    I’m encountering a persistent issue in my WordPress backend where clicking “Edit Product” or the “Update” button after making changes results in a 404 Page Not Found error. This prevents me from managing my WooCommerce products effectively.

    To help you understand the problem better, I’ve recorded a short screen demonstration: https://streamable.com/pvqlta

    Looking forward to your support.

    Thank you.

    #438449 Copied Theme version: 9.4.9
    3 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    March 24, 2025 at 16:11

    Hello,

    Thank you for reaching out to us.

    We sincerely appreciate the details you have provided regarding the issue. The 404 Page Not Found error when editing or updating products in WooCommerce may be caused by permalink settings, plugin conflicts, or server-related restrictions.

    To troubleshoot the issue, please try the following steps:

    1. Reset Permalinks:
    – Navigate to **Settings** > **Permalinks** in your WordPress dashboard.
    – Without making any changes, click **Save Changes** to refresh the permalink structure.
    – Check if the issue persists.

    2. Deactivate Plugins:
    – Temporarily deactivate all third-party plugins except WooCommerce.
    – Try editing or updating a product again.
    – If the issue is resolved, reactivate the plugins one by one to identify the conflicting plugin.

    3. Check for Theme Conflicts:
    – Switch to a default WordPress theme (such as Storefront or Twenty Twenty-Four).
    – Test if the issue still occurs.

    4. Enable Debugging:
    – Enable WordPress debugging by adding the following lines to your **wp-config.php** file:

    php
define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', false);
@ini_set('display_errors', 0);

    – After enabling debugging, check the **wp-content/debug.log** file for any error messages that might indicate the cause of the issue.

    5. Check Server Configuration:
    – Ensure that your hosting provider does not have any security restrictions (such as ModSecurity rules) that might be blocking product updates.
    – You may also check the server error logs for any related errors.

    If the issue persists after performing these steps, please let us know, and we will be happy to assist you further.

    Best Regards,
    8Theme’s Team

    #438461 Copied
    Avatar: khurram virk
    khurram virk
    Participant
    April 6, 2025 at 11:23

    dear sir

    good day to you!

    we hope you will be fine.

    sir, when we are using temp login link then problem is not coming but we are accessing through our user name and pwd then problem comes.

    please guide.

    thank you

    #439936 Copied
    Avatar: Alex Carter
    Alex Carter
    Support staff
    April 7, 2025 at 08:58

    Hello,

    All the recommendations provided in our previous response remain relevant and applicable.

    Additionally, we kindly ask you to ensure that there are no browser-related issues affecting the login process, such as cached data or interfering extensions. You may also find it helpful to try using a different browser or to clear your browser cache.

    Could you please test if the same issue occurs when using a default theme, such as Storefront? (Appearance > Themes).
    If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself. In this case, we would recommend you contact support of woocommerce plugin – https://wordpress.org/support/plugin/woocommerce/

    Best regards,
    The 8Theme Team

    #440016 Copied
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