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404 OOPS! PAGE NOT FOUND after install any demo theme

This topic has 81 replies, 5 voices, and was last updated 7 years, 10 months ago ago by Rose Tyler

Eva Kemp

Support staff

December 27, 2016 at 16:33

Hello,

Please provide FTP credentials as well.

Thank you.
Regards,
Eva Kemp.

#150322 Copied

tommytai

Participant

December 27, 2016 at 17:37

Thanks Eva =)

Please, contact administrator
for this information.

#150339 Copied

Eva Kemp

Support staff

December 27, 2016 at 19:52

Hello,

Sorry, but FTP credentials are incorrect.
Please check them.

Regards,
Eva Kemp.

#150363 Copied

tommytai

Participant

December 28, 2016 at 03:11

Hi Eva,

Should be no problem, i have tried many times by using this FTP credentials. this should be able to access the exoreptiles.com/my folder as below screenshot. how can i help you to access?

http://prnt.sc/dopewj

Please, contact administrator
for this information.

#150371 Copied

tommytai

Participant

December 28, 2016 at 13:15

Hi Team, are you able to connect?

Thanks team

#150397 Copied

Jack Richardson

Support staff

December 28, 2016 at 16:07

Hello,

I was able to connect. Thank you.
The problem is you’re using low PHP version – 5.2. Our theme requires at least 5.3 version. Please contact your hosting provider support to change it for you.

Best regards,
Jack Richardson.

#150421 Copied

tommytai

Participant

December 29, 2016 at 04:31

Hi Team, which php 5.4 should i upgrade to? avoid overwrite the old settings?

http://prnt.sc/dp58pe

Thanks a’lot team.

#150463 Copied

tommytai

Participant

December 29, 2016 at 15:58

Hi team, the issue above has been solved.

but my contact page is different with the default contact us page.

my website : http://exoreptiles.com/my/contact-us/

https://www.8theme.com/demo/woopress/animals/contact-us/

Thanks

Please, contact administrator
for this information.

#150505 Copied

Jack Richardson

Support staff

December 29, 2016 at 18:37

Hello,

The reason is you’re using Contact form 7 plugin, and not our default contact form with shortcode [contact_form].

Best regards,
Jack Richardson.

#150520 Copied

tommytai

Participant

December 30, 2016 at 06:48

Hi Jack, can i have another contact form with different email? and with default contact form design

how to remove the website input from the form too?

THanks

#150547 Copied

Jack Richardson

Support staff

December 30, 2016 at 15:00

Hello,

You can create different contact form with Contact Form 7 plugin. We’ll help you yo customize its styling. Do you need to style contact form shown here http://exoreptiles.com/my/contact-us/ or some other form?

Best regards,
Jack Richardson.

#150588 Copied

tommytai

Participant

December 31, 2016 at 02:00

Hi Jack,

i would like to show at http://exoreptiles.com/my/export-contact-form/ with the same design as [contact_form]. i have created one with contact form 7 plugin but the design is different.

Thanks.

#150639 Copied
Eva Kemp

Support staff

December 31, 2016 at 10:05
Hello,

Please add this code in Custom CSS for desktop section:
```
.wpcf7-form-control-wrap input[type="text"], .wpcf7-form-control-wrap textarea {
width: 555px;
}
```
Regards,
Eva Kemp.
#150647 Copied
tommytai

Participant

December 31, 2016 at 19:34

Hi Team, thanks for the custom css.

may i know how to remove the “website” input column too?

http://prnt.sc/dq4dxk

Thanks

#150654 Copied

tommytai

Participant

January 2, 2017 at 21:40

Hi Team, may i know how to remove the “sale icon” on the product photo as below screenshot?

http://prnt.sc/dqqyyg

thanks team =)

#150692 Copied
Rose Tyler

Support staff

January 3, 2017 at 08:55
Hello,

You need to edit the wp-content/themes/woopress/framework/shortcodes.php file, remove the following part of code in lines 461-466:
```
<div class="form-group">
              <p class="form-name">
                <label for="contact-website" class="control-label"><?php _e('Website', ETHEME_DOMAIN) ?></label>
                <input type="text" name="contact-website" class="form-control" id="contact-website">
              </p>
   </div>
```
Go to Theme Options > Shop > Enable “Sale” icon > Off.

Regards,
Rose Tyler.
#150701 Copied
tommytai

Participant

January 4, 2017 at 10:19

Hi Team,

1. can woocommerce generate coupon code after user registered account?

2. how to configure coupon code to allow for members to use only, and non members may not able to use coupon code. Maybe after logged-in will only show coupon code column on checkout page, and no coupon column on the checkout page when user is not log in.

Thanks team.

#150828 Copied

tommytai

Participant

January 4, 2017 at 16:30

Thanks team, above question can be ignore.

#150862 Copied

Eva Kemp

Support staff

January 4, 2017 at 17:25

Hello,

So can we close the topic?
Is your issue resolved?

Regards,
Eva Kemp.

#150879 Copied

tommytai

Participant

January 11, 2017 at 15:24

yes team.

Thanks =)

#151571 Copied

Rose Tyler

Support staff

January 11, 2017 at 15:32

Hello,

You’re welcome!
Have a nice day!

Regards,
Rose Tyler.

#151573 Copied
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