Return to previous page

500 Error when searching and clicking view more.

This topic has 2 replies, 2 voices, and was last updated 1 months ago ago by Rose Tyler

  • Avatar: Javito
    Javito
    Participant
    February 28, 2025 at 23:36

    When i search something and click on the search everything works properly, but if i click on view more i get 500 error… Why would that happen?

    Files is visible for topic creator and
    support staff only.
    #435814 Copied Theme version: 9.4.7
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2025 at 09:20

    Hello,

    Thank you for reaching out to us.

    The issue you are experiencing with the “View More” button resulting in a 500 error could be caused by various factors, such as server configuration, plugin conflicts, or theme-related issues.

    To assist you better, we kindly ask you to check the following:
    – Ensure that all plugins and the theme are updated to their latest versions.

    – Check the server error logs for more details on the specific cause of the error.

    – We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

    – If the problem persists, we suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again.
    The issue may be due to your custom code in the Child Theme.

    Let us know the results.

    Best Regards,
    8Theme’s Team

    #435834 Copied
  • Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Kids Toys Store – WordPress WooCommerce Theme
lazy-placeholder
Shoes Store – WooCommerce Theme
lazy-placeholder
Niche Market 02 – Multivendor WP WooCommerce Theme
lazy-placeholder
SEO Agency – WordPress WooCommerce Theme
lazy-placeholder
Cleaning – WordPress WooCommerce Theme
lazy-placeholder
Concert Store – WordPress WooCommerce Theme
lazy-placeholder
Delivery – WordPress WooCommerce Theme
lazy-placeholder
Underwear Store – WordPress WooCommerce Theme
lazy-placeholder
Ecotransport Store – WordPress WooCommerce Theme
lazy-placeholder
Business 02 – WordPress WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.