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8theme Core Plug-in Crashes my store :( - by Alan

This topic has 2 replies, 2 voices, and was last updated 7 years, 11 months ago ago by Olga Barlow

Alan

Participant

December 12, 2016 at 18:00

I activated the Core Plug in, and now I have a white screen, and can not access my admin area?

Any idea?

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1 Answer

Olga Barlow

Support staff

December 13, 2016 at 08:28

Hello,

What version of our theme and XStore Core plugin do you use? Please, make sure that both theme and plugin are the latest versions (XStore theme – 3.2 and XStore Core plugin 1.0.10).

Or provide me temporary FTP and admin panel access and I’ll check and help you.

Regards

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