This topic has 3 replies, 2 voices, and was last updated 6 years, 10 months ago ago by Rose Tyler
My client has a WordPress “Business Plan” site. So I don’t know how to delete this plugin and install the updated one. The 8theme Core Plugin does not appear with the other plugins.
I tried installing the update but get this error message:
Downloading the install package…
Unpacking the package…
Installing the plugin…
Destination folder already exists. /wpcom-97043731/wp-content/plugins/et-core-plugin/
Plugin installation failed.
Plugin not activated. A higher version of 8theme Core is needed for this theme. Please update the plugin.
The support at WordPress.com was able to install the updated plugin for me. Issue resolved!
Hello,
I am glad that the problem was solved.
Feel free to ask if you have any other questions.
Regards
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