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8theme instagram - by apotik - on WordPress WooCommerce support

This topic has 7 replies, 2 voices, and was last updated 5 years ago ago by Rose Tyler

apotik

Participant

October 27, 2019 at 14:12

Hello,

I added an instagram account to my website but I want to change, when I click on generate an access token it does not work
Can you help me please?

Please, contact administrator
for this information.

#223914 Copied Theme version: 5

6 Answers

Rose Tyler

Support staff

October 27, 2019 at 14:19

Hello,

I can’t open your site. Please check.
Also, provide a screenshot of the problem. You can use Lightshot screenshot tool https://app.prntscr.com/en/index.html to share screenshots, it creates a link to the image and you will just send us that link.
What versions of the theme, Core plugin and PHP do you use?

Regards

#223916 Copied

apotik

Participant

October 27, 2019 at 14:28

Im sorry I was wrong in my identifiers

Please contact administrator
for this information.

#223917 Copied

apotik

Participant

October 27, 2019 at 14:32

please check the screen

Please contact administrator
for this information.

#223918 Copied

Rose Tyler

Support staff

October 27, 2019 at 15:00

I can’t access your site, there is a redirect – http://prntscr.com/por6k3
What exactly do you want to change?
It should be another account?

Regards

#223919 Copied

apotik

Participant

October 27, 2019 at 15:17

I want to install my instagram feed
I have already set my account instagram but I wish to change, but I can not. I give you my access in private

Please contact administrator
for this information.

#223920 Copied

Rose Tyler

Support staff

October 27, 2019 at 15:52

In this case, remove the current account by click on X – http://prntscr.com/pornie and add a new one manually http://prntscr.com/porou0 Because current data are cached, you can generate the token on this site https://instagram.pixelunion.net/ , or log out your Instagram account in current browser and clear cache.

Regards

#223921 Copied
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