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8Theme Instagram plugin not working - by ankushthor

This topic has 6 replies, 2 voices, and was last updated 5 years, 2 months ago ago by Olga Barlow

  • Avatar: ankushthor
    ankushthor
    Participant
    September 16, 2019 at 07:35

    Hi,

    I am have used Instagram on my website http://toccasions.com but it is throwing an error: ‘Instagram has returned invalid data.’

    Please suggest whether to change the plugin or if there is any setting that needs to be changed

    Regards,
    Niyati

    #221424 Copied Theme version: 5.6 (child 0.0.1)
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 16, 2019 at 10:00

    Hello,

    Provide us with Dashboard access to your site to check the settings and find the reason of your problem.

    Regards

    #221436 Copied
    Avatar: ankushthor
    ankushthor
    Participant
    September 16, 2019 at 15:04

    Hi,

    Please help.

    Regards,
    Niyati

    Please contact administrator
    for this information.
    #221456 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 16, 2019 at 15:36

    Hello,

    1) Use the Private content area to add private information. In other case it will be available for all the users.
    2) ERROR: Invalid username. Check the login again and provide the correct one.

    Regards

    #221459 Copied
    Avatar: ankushthor
    ankushthor
    Participant
    September 17, 2019 at 06:12

    replied in private content area

    Please contact administrator
    for this information.
    #221499 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 17, 2019 at 11:05

    Hello,

    Have you tried to log in using these credentials before reply back? Still the same error: Invalid username.

    Regards

    #221508 Copied
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