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8Theme Options Menu missing - by Daniel Dan

This topic has 8 replies, 3 voices, and was last updated 5 years, 1 months ago ago by Olga Barlow

Daniel Dan

Participant

October 5, 2019 at 21:50

Hello,

Afte the update to the latest version of the theme, the options menu from admin is missing.

Please check.

Thank you,

Please, contact administrator
for this information.

#222631 Copied Theme version: 6.1.2 WooCommerce version: 3.7.0

7 Answers

Rose Tyler

Support staff

October 6, 2019 at 07:19

Hello,

I can’t log in to your site. Please check the credentials.
Also, make sure that all required plugins are activated on your site – https://www.8theme.com/documentation/xstore/plugins/included-plugins/

Regards

#222635 Copied

Daniel Dan

Participant

October 6, 2019 at 11:34

All the required pllugins are activated. Please check again.

Please contact administrator
for this information.

#222656 Copied

Rose Tyler

Support staff

October 6, 2019 at 12:32

Hello,

I do not see the problem with the Theme Options on your site – http://prntscr.com/pfilqj > http://prntscr.com/pfiluh
Please describe in more detail what exactly is missing.
Note that 6.0 was a major update, it contains migration from old theme options (Redux Framework) to the new one – Kirki.

Regards

#222658 Copied

Daniel Dan

Participant

October 7, 2019 at 09:24

It used to be a menu called ‘8Theme Options’ from which I was able to edit other options then in the Xstore Menu. (for example the ‘all departments’ text)
Now, that menu disappeared.

#222698 Copied

Olga Barlow

Support staff

October 7, 2019 at 17:03

Hello,

We are working on improvements for theme options, so we migrated from Redux framework to Kirki and to find theme options go to Dashboard > XStore > Theme Options > Header > Menu https://gyazo.com/95297689f4dafbbda19e6314e990aed5

Regards

#222724 Copied

Daniel Dan

Participant

October 8, 2019 at 10:58

In this case, please update your tutorial because is no longer available.
Thanks for the help.

#222786 Copied

Olga Barlow

Support staff

October 8, 2019 at 11:23

Hello,

Yes, we are working on new tutorials.

Regards

#222787 Copied
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