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8theme slider disappeared - by Gabriel - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 5 years, 4 months ago ago by Olga Barlow

Gabriel

Participant

July 1, 2019 at 11:41

Hello,

I upgraded theme and plugins and the home slider stopped working.

Thanks

#216465 Copied Theme version: 5.4 WooCommerce version: 5.2.2

3 Answers

Olga Barlow

Support staff

July 1, 2019 at 12:38

Hello,

Provide us with temporary Dashboard and FTP access to your site to check the problem in more details.

Regards

#216471 Copied

Gabriel

Participant

July 1, 2019 at 13:00

Hello, Olga

OK

Please contact administrator
for this information.

#216475 Copied

Olga Barlow

Support staff

July 1, 2019 at 16:07

Hello,

Problem is caused by js error http://prntscr.com/o93ny8 or the Melhor Envio v2 plugin. Contact plugin author and ask to fix the js error.

Regards

#216480 Copied
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