8theme slider disappeared - by Gabriel - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 5 years, 5 months ago ago by Olga Barlow

  • Avatar: Gabriel
    Gabriel
    Participant
    July 1, 2019 at 11:41

    Hello,

    I upgraded theme and plugins and the home slider stopped working.

    Thanks

    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 1, 2019 at 12:38

    Hello,

    Provide us with temporary Dashboard and FTP access to your site to check the problem in more details.

    Regards

    Avatar: Gabriel
    Gabriel
    Participant
    July 1, 2019 at 13:00

    Hello, Olga

    OK

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 1, 2019 at 16:07

    Hello,

    Problem is caused by js error http://prntscr.com/o93ny8 or the Melhor Envio v2 plugin. Contact plugin author and ask to fix the js error.

    Regards

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