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[8Theme] Tabs Element problem - by Pahkov-23

This topic has 11 replies, 3 voices, and was last updated 7 years, 5 months ago ago by Olga Barlow

Pahkov-23

Participant

May 29, 2017 at 10:45

Hi!

Element [8THEME]Tabs doesn’t work correctly on product page. When I click on the second/third/…/etc tab all block [8THEME]Tabs disappears from the product page.

The example you can look on this page: http://stratex3d.ru/product/4071/

Оn the other pages of the site it works normal.

Thanks.

#164380 Copied Theme version: Xstore Child 1.0 WooCommerce version: 3.0.7

10 Answers

Woofer16

Participant

May 30, 2017 at 12:49

I can confirm this – same effect on our product page as well as soon as we use the 8theme-tabs. So it must be a bug.

I am sure that the awesome support over here will fix this soon!

Thanks for your help!

#164538 Copied

Olga Barlow

Support staff

May 31, 2017 at 09:27

Hello, @Pahkov-23, @Woofer16,

Yes, unfortunately, this is theme issue and we’ll fix it in next theme update. If you provide me FTP access to your site we’ll fix it.

Regards

#164621 Copied

Pahkov-23

Participant

May 31, 2017 at 12:41

Hi,
this is FTP access to the site.

Best regards

Please, contact administrator
for this information.

#164656 Copied

Olga Barlow

Support staff

June 1, 2017 at 07:46

Hello, @Pahkov-23

Check, please.

Regards

#164741 Copied

Pahkov-23

Participant

June 1, 2017 at 10:12

Hellow,

it works.
Thank you very much for help!

Best regards

#164759 Copied

Olga Barlow

Support staff

June 1, 2017 at 11:08

You are welcome!

Regards

#164772 Copied

Pahkov-23

Participant

June 4, 2017 at 09:55

Hello!
This issue remained on the mobile version
Could you fix it? Thank you

#164961 Copied

Olga Barlow

Support staff

June 7, 2017 at 08:50

Hello,

Renew the FTP access, please.

Regards

#165168 Copied

Pahkov-23

Participant

June 7, 2017 at 09:45

FTP

Please, contact administrator
for this information.

#165183 Copied

Olga Barlow

Support staff

June 7, 2017 at 12:34

Hello,

Fixed.

Regards

#165199 Copied
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