8THEME video automatic appear on the slider

This topic has 6 replies, 2 voices, and was last updated 13 hours, 50 minutes ago ago by Rose Tyler

  • Avatar: www.offfits.in
    www.offfits.in
    Participant
    January 27, 2025 at 12:56

    8THEME video automatic appear on the slider. i don’t want this
    please help

    Files is visible for topic creator and
    support staff only.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 27, 2025 at 13:49

    Hello,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best regards,
    8Theme’s Team

    Avatar: www.offfits.in
    www.offfits.in
    Participant
    January 27, 2025 at 16:32

    the youtube popup video appear on the slider revolution, please suggest the setting

    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 27, 2025 at 17:25

    Hello,

    We would like to kindly inform you that we have not received access credentials from you, which are necessary for us to review your settings. Without this information, we are unable to clearly identify the specific steps required to assist you in your case.

    Regarding the demo website – https://xstore.8theme.com/elementor/demos/sneakers/ , the video can be found within the slider settings – https://prnt.sc/xS8HaNGmbUWC

    Best regards,
    8Theme’s Team

    Avatar: www.offfits.in
    www.offfits.in
    Participant
    January 27, 2025 at 17:38

    solved thanks 🙂

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2025 at 08:16

    Hello,

    You’re welcome!

    This topic will be closed. Please open up new topics for new questions – https://www.8theme.com/forums/xstore-wordpress-support-forum/

    Best regards,
    8Theme’s Team

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The issue related to '‘8THEME video automatic appear on the slider’' has been successfully resolved, and the topic is now closed for further responses

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