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A cluster with products and global add-ons

This topic has 6 replies, 2 voices, and was last updated 10 years, 4 months ago ago by Eva Kemp

jaandrews98

Participant

July 30, 2014 at 07:14

Some needed background info to understand my question:
I have an invitation site.
I have global add-ons, like paper type, envelope type, custom text, upload images, etc.
My categories are based on event/occasion — birth announcement, birthday, wedding, baby shower, etc.
I have a particular category ALSO called “boutique” that are special paper shapes. These boutique cards are a “product category” — so many of my cards can be both “wedding” and “boutique”.

Here’s my dilemma — all my boutique cards have different paper options. Of course this would be easy if the boutique cards also weren’t categorized as “birth announcements” or “wedding” as well. I understand that I can choose that paper xyz apply to all but the boutique cards (and then give boutique cards their own options), but the problem is that I have cards that belong to both categories. Can someone help me figure out how to get around this?

Thank you.

#11319 Copied

5 Answers

Eva Kemp

Support staff

July 30, 2014 at 08:09

Hello,

Sorry, but your question is a bit unclear. Could you please provide us with some links and screenshots to have better understanding of your issue.
Thank you.
Also please provide us with wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#11326 Copied

jaandrews98

Participant

July 30, 2014 at 15:53

Yes — I apologize, I know it’s confusing. Basically some products are categorized as 2 different cateogries so they have the same global add-ons, but I need an exceptions for one of those products (boutique) in the global add-ons. (different paper types for boutique).
How do I attach screen shots?
Thank you.

Please, contact administrator
for this information.

#11400 Copied

Eva Kemp

Support staff

July 30, 2014 at 16:34

You can upload your screenshots to some image storage and provide us with the links.

Regards,
Eva Kemp.

#11415 Copied

jaandrews98

Participant

July 30, 2014 at 17:10

Thank you. Here are some screen shots:

https://app.box.com/s/axq8to7rv8u9gasn8b21
https://app.box.com/s/qkt4pidtknwnwefkgukh
https://app.box.com/s/h9no346jfm6cs2qlfxo9
https://app.box.com/s/d7v5v9p8eaerw3uej8d5

#11422 Copied

Eva Kemp

Support staff

July 30, 2014 at 19:41

Thank you for the screenshots.
As Product Add-ons plugin is related to Woocommerce we recommend you to contact their support team. They should suggest you some solution for your issue.

Regards,
Eva Kemp.

#11443 Copied
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