A removed product is being showed in catalog in no loggin mode

This topic has 6 replies, 3 voices, and was last updated 10 years, 5 months ago ago by Jack Richardson

  • Avatar: Susana
    Susana
    Participant
    June 4, 2014 at 10:49

    Hi,
    There are a prduct called “weites top mit print” that I deleted from products because it were causing troubles. But now, it still showing in catalog without picture. It belongs to Top categorie, but you can see it in the main page of Kollection, in the 5th row, without picture, and if you click to view, it brings you to 404 page.
    It only is visible when you are not logged, if you sign in, the product desappear.
    Could you help me to fix it?
    Please, be careful, this page it’s open to public.

    Thank you very much,
    Regards,
    Susana

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    June 4, 2014 at 11:11

    Hello,

    Please provide us with the link where we can reproduce the issue from our side.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Susana
    Susana
    Participant
    June 4, 2014 at 11:13
    Avatar: Eva
    Eva Kemp
    Support staff
    June 4, 2014 at 11:55

    Thank you for the link, but I don’t see the product “weites top mit print” in the 5th row.
    Please check it again and clear the cache of your browser.

    Regards,
    Eva Kemp.

    Avatar: Susana
    Susana
    Participant
    June 4, 2014 at 15:29

    Hello,
    Ok it’s solved, how strange behavor :S. Thank you very much.
    Regards,
    Susana

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 4, 2014 at 15:31

    Hello,

    You’re welcome!

    Regards,
    Jack Richardson

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The issue related to '‘A removed product is being showed in catalog in no loggin mode’' has been successfully resolved, and the topic is now closed for further responses

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